Chapter 4, Problem 2.1CP

Greening Product Design

Hal Parker was not convinced that customers cared about green design.

“Sure, if it reduces their power consumption, they care, but using less resources to produce the product or using recycled raw materials to begin with? I think our efforts are wasted there.”

“But doesn’t that save us money in the long run?” commented Sasha Minolta, the finance director.

“If we’re in business that long to reap the benefits,” Hal retorted. “A recession is not the time to go green.”

“Why are you fighting this?” Alex Verera, the CEO, questioned. “Just redesign us a sustainable product and be done with it!”

“That’s my point,” Hal replied. “Just change the product platform, the basic materials used, the tooling, the operating requirements, the power source, the supplier specs, the quality standards, the production runs, the warranties and take-back conditions, and toss in untested new technology with a product that won’t have the feel and performance of the previous version … all to say we are green, too. Let’s make sure this is really what we want to do. I need some guidance here.”

Do you think Hal’s concerns have merit?