Essentials of MIS (13th Edition)
Essentials of MIS (13th Edition)
13th Edition
ISBN: 9780134802756
Author: Kenneth C. Laudon, Jane Laudon
Publisher: PEARSON
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Chapter 3, Problem 4IQ

Explanation of Solution

Face to face communication with the customer:

  • In the digital world communication between peoples are being established through smart gadgets.
  • Business communication methods such as texting, email and video conferencing seems to replace the face to face communication.
  • Business process that is taking place nowadays evolved to digital e-marketing.
  • There are few business practices that are considered to be more effective to establish in face to face rather than making it digitalized.

Yes, the jobseeker seems to have a face to face communication with his customers.

Handling the customer in the face to face communication:

  • Establishing the communication in the face to face form is considered to establish a strong relationship between the business parties...

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