MARKERTING (LOOSE-LEAF)
MARKERTING (LOOSE-LEAF)
14th Edition
ISBN: 9781264117109
Author: Kerin
Publisher: MCG
Question
Book Icon
Chapter 20, Problem 1AMK
Summary Introduction

To discuss: Person J’s action on personal selling process.

Introduction:

A two way communication used to interact between the seller and buyer on the motive to make sales are termed as personal selling, that is face to face encounter.

Expert Solution & Answer
Check Mark

Explanation of Solution

Given statement:

Person J is the representative of CS brokerage firm. He bought the list of subscribers and communicates them with regards to their interest in discount brokerage services. People without the regular brokers were asked about their investment needs. Then after two days he called them and gave the investment advices and asked for their needs to open account.

Actions in stages of personal selling process:

There are six stages in personal selling process are as follows:

  • Prospecting: Here Person J’s action is purchasing the mailing list of the subscribers.
  • Preapproach or approach: This is the next method where it involves gaining additional information and making decisions on the best way to approach. Here Person J’s action is that he calls the subscribers and making an enquiry to know about the number of persons having stocks with regular brokers. 
  • Presentation or close. Convention of prospectus into customer by creating need for services and products is involved in presentation stage. Here Person J’s action is giving the investment advices and asked for their needs to open account.

Want to see more full solutions like this?

Subscribe now to access step-by-step solutions to millions of textbook problems written by subject matter experts!
Students have asked these similar questions
Suggest, three ways, your company (service and product provider) can attain asustainable competitive advantage in the local market. Give rationales for youranswer.
1. please answe the following. • Explain how e-commerce businesses can effectively utilize email marketing and social media marketing to build customer relationships. Discuss the benefits and challenges of each strategies.   • Compare and contrast the advantages and disadvantages of dropshipping and white labeling as e-commerce business models. Provide examples to support analysis.
Adapted from: (Case 18. Nando’s International: Taking chicken to the world. Re-printed with the kind permission of De WitsBusiness School. http://cws.cengage.co.uk/hoffman/students/cases16-18/case_18.pdf)Q1. Assess the reasons behind Nando’s struggles to establish profitable operations in foreign markets such as Australia, theUK, and Canada. Additionally, propose two alternative market entry strategies that could have been more effective in theseregions, and justify your recommendations.
Knowledge Booster
Background pattern image
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Foundations of Business (MindTap Course List)
Marketing
ISBN:9781337386920
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
Foundations of Business - Standalone book (MindTa...
Marketing
ISBN:9781285193946
Author:William M. Pride, Robert J. Hughes, Jack R. Kapoor
Publisher:Cengage Learning
Text book image
Marketing
Marketing
ISBN:9780357033791
Author:Pride, William M
Publisher:South Western Educational Publishing
Text book image
Principles of Management
Management
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax College