Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Question
Chapter 18, Problem 11P
a)
Summary Introduction
To determine: Average hourly output of each machine, when waiting and service times are taken into account.
b.
Summary Introduction
To determine: The optimum number of operators.
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(a) Determine the utilization of each of the copy centers. (b) Determine the average waiting time at each of the copy centers. (c) What is the annual cost of the administrative assistants’ average waiting time using the current system? (d) Determine the utilization of the combined copy center with two copiers. (e) Determine the average waiting time at the combined copy center. (f) What would be the annual cost of the administrative assistants’ average waiting time using the combined two copier setup? (g) What would be the utilization of the combined copy center with three copiers? (h) What would be the annual cost of the administrative assistants’ average waiting time using the combined three-copier setup? (i) What would you recommend to Catherine
Queuing Models
Drivers who come to get their licenses at the Department of Motor Vehicles have their photograph taken by an automated machine that develops the photograph onto the license card and laminates the complete license. The machine requires a constant time of 4 minutes to prepare a complete license. The interarrival time between two drivers is 6 minutes distributed exponential.
a) What type of queuing model this system follow ?
b) Determine the average length of the waiting line.
c) Determine the average waiting time.
Chapter 18 Solutions
Operations Management
Ch. 18 - Prob. 1DRQCh. 18 - Why do waiting lines form even though a service...Ch. 18 - Prob. 3DRQCh. 18 - Prob. 4DRQCh. 18 - What approaches do supermarkets use to offset...Ch. 18 - Prob. 6DRQCh. 18 - Prob. 7DRQCh. 18 - Prob. 8DRQCh. 18 - Prob. 9DRQCh. 18 - Prob. 1TS
Ch. 18 - Prob. 2TSCh. 18 - Prob. 3TSCh. 18 - Prob. 1CTECh. 18 - Prob. 2CTECh. 18 - Prob. 3CTECh. 18 - The owner of Eat Now Restaurant implemented an...Ch. 18 - Prob. 5CTECh. 18 - Prob. 1PCh. 18 - Prob. 2PCh. 18 - Prob. 3PCh. 18 - Prob. 4PCh. 18 - Prob. 5PCh. 18 - Prob. 6PCh. 18 - Prob. 7PCh. 18 - Prob. 8PCh. 18 - Prob. 9PCh. 18 - Prob. 10PCh. 18 - Prob. 11PCh. 18 - Prob. 12PCh. 18 - Prob. 13PCh. 18 - Prob. 14PCh. 18 - Prob. 15PCh. 18 - A priority waiting system assigns arriving...Ch. 18 - Prob. 17PCh. 18 - Prob. 18PCh. 18 - Prob. 1CQ
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