Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
bartleby

Concept explainers

Question
Book Icon
Chapter 18, Problem 18P

a)

Summary Introduction

To determine: Probability that a caller will get a busy signal.

Introduction: Poisson distribution is utilized to ascertain the probability of an occasion happening over a specific time period or interval. The interval can be one of time, zone, volume or separation. The probability of an event happening is discovered utilizing the equation in the Poisson distribution.

b)

Summary Introduction

To determine: Probability that a customer will put on hold.

Blurred answer
Students have asked these similar questions
a/ a Minimum cost assign each worker for one job at Jobs J1 12 33 WI 2 4 6 W2 5 W3 5 33 6 7
وبة واضافة هذه القيمة الى القيم Ex: Assign each job for each worker at minimum total Cost عمل لكل عامل وبأقل كلفة ممكنة obs الأعمال Workors العمال J1 J2 J3 J4 W₁ 15 13 14 12 W2 11 12 15 13 W3 13 12 10 11 W4 15 17 14 16
The average completion time (flow time) for the sequence developed using the FCFS rule = 11.75 days (round your response to two decimal places). The percentage utilization for the sequence developed using the FCFS rule = 42.55 % (enter your response as a percentage rounded to two decimal places). b) Using the SPT (shortest processing time) decision rule for sequencing the jobs, the order is (to resolve a tie, use the order in which the jobs were received): An Alabama lumberyard has four jobs on order, as shown in the following table. Today is day 205 on the yard's schedule. In what sequence would the jobs be ranked according to the decision rules on the left: Job Due Date A 212 B 209 C 208 D 210 Duration (days) 6 3 3 8 Sequence 1 Job B 2 3 4 A D The average tardiness (job lateness) for the sequence developed using the SPT rule = 5.00 days (round your response to two decimal places). The average completion time (flow time) for the sequence developed using the SPT rule = 10.25 days…
Knowledge Booster
Background pattern image
Operations Management
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.
Similar questions
SEE MORE QUESTIONS
Recommended textbooks for you
Text book image
Practical Management Science
Operations Management
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:Cengage,