Management, 13Th Edition
13th Edition
ISBN: 9780133910292
Author: Stephen P. Robbins & Mary A. Coulter
Publisher: PEARSON
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Question
Chapter 15, Problem 17DQ
Summary Introduction
To explain:
The ideology of a culture where priority is given to employees, together with its suitability for other companies.
Introduction:
Organizations often focus more on providing superior customer service. It is very seldom that they give priority to employees. However, there are a number of examples of organizations that have made to the top by prioritizing on their employees. Entertaining an organizational culture where employees are put first, is in fact the fuel that drives the organization towards success, as it is the employees that take care of all organizational aspects including handling customers.
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