The things that the company relies on for elimination of service inconsistencies. Introduction: Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

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Answer 1

Question

Chapter 12.2, Problem 12.2LR

Summary Introduction

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

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Students have asked these similar questions

To eliminate service inconsistencies, companies rely on __________ and________________

Service processes exist in terms of ________ systems.

In its new initiatives to improve customer service Botswana Open University intends to adopt theavailable electronic platforms that students can use to pay for their tuition. This requires for theuniversity to inform itself of the available legal ways in the market that a student can use to paythe university.You are therefore required to discuss in detail a presentation to the management of the BotswanaOpen University, the four methods of electronic payment available. This should be illustrated byproviding examples where possible. (20 marks).

Answer 2

Question

Chapter 12.2, Problem 12.2LR

Summary Introduction

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

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Answer 3

Question

Chapter 12.2, Problem 12.2LR

Summary Introduction

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

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Answer 4

Question

Chapter 12.2, Problem 12.2LR

Summary Introduction

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

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Answer 5

Chapter 12.2, Problem 12.2LR

Summary Introduction

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

Answer 6

Chapter 12.2, Problem 12.2LR

Summary Introduction

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

Answer 7

Chapter 12.2, Problem 12.2LR

Summary Introduction

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

Answer 8

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Answer 9

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Answer 10

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Answer 11

Ch. 12.1 - Prob. 12.1LO Ch. 12.2 - Prob. 12.2LO Ch. 12.2 - Prob. 12.1LR Ch. 12.2 - Prob. 12.2LR Ch. 12.2 - Prob. 12.3LR Ch. 12.3 - Prob. 12.3LO Ch. 12.4 - Prob. 12.4LO Ch. 12.4 - Prob. 12.4LR Ch. 12.4 - Prob. 12.5LR Ch. 12.5 - Prob. 12.5LO

The things that the company relies on for elimination of service inconsistencies. Introduction: Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

Solution Summary: The author explains that to eliminate service inconsistencies, organizations depend on training and standardization because customer service plays an important role regardless of the cost.

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

Want to see the full answer?

Chapter 12 Solutions

The things that the company relies on for elimination of service inconsistencies. Introduction: Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

Solution Summary: The author explains that to eliminate service inconsistencies, organizations depend on training and standardization because customer service plays an important role regardless of the cost.

To determine: The things that the company relies on for elimination of service inconsistencies. Introduction: Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.

Want to see the full answer?

Chapter 12 Solutions

To determine: The things that the company relies on for elimination of service inconsistencies.

Introduction:

Service is considered to be an invisible activity or advantage that a company provides services to satisfy customers’ needs by paying money or something that creates value.