Discovering Computers ©2018: Digital Technology, Data, and Devices
1st Edition
ISBN: 9781337285100
Author: Misty E. Vermaat, Susan L. Sebok, Steven M. Freund, Jennifer T. Campbell, Mark Frydenberg
Publisher: Cengage Learning
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Chapter 12, Problem 23SG
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Responsibility of a help disk specialist:
- The primary responsibilities of help desk specialist are to troubleshoot issues with computer software, hardware, and peripherals, and to give general IP assistance.
- The help desk specialists perform remote troubleshooting via diagnostic methods and related questions.
- They provide the initial help by contacting the customers seeking technical help over the email or phone call...
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Chapter 12 Solutions
Discovering Computers ©2018: Digital Technology, Data, and Devices
Ch. 12 - Prob. 1SGCh. 12 - Prob. 2SGCh. 12 - Prob. 3SGCh. 12 - Prob. 4SGCh. 12 - Prob. 5SGCh. 12 - Prob. 6SGCh. 12 - Prob. 7SGCh. 12 - Prob. 8SGCh. 12 - Prob. 9SGCh. 12 - Prob. 10SG
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