Operations Management
Operations Management
13th Edition
ISBN: 9781259667473
Author: William J Stevenson
Publisher: McGraw-Hill Education
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Chapter 11, Problem 1CTE

Service operations often face more difficulty in planning than their manufacturing counterparts. However, service does have certain advantages that manufacturing often does not. Explain service planning difficulty, and the advantages and disadvantages.

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Service operations often face more difficulty in planning than their manufacturing counterparts.However, service does have certain advantages that manufacturing often does not. Explain serviceplanning difficulty, and the advantages and disadvantages.
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Identify a physical plant in the Tourism and Hospitality industry. This can be a property where you are employed or one which is otherwise easily accessible to you. For the benefit of the readers, briefly introduce the property by stating its location, capacity, unique feature of the hotel and why you selected it. Also, research which department generates the most maintenance requests. Consider how maintenance is scheduled at the property. Do you think this is the best way to do it? What issues or successes has management had with maintenance and why? What value do you think can be gained if the management of the hotel is better aligned to international standards? Briefly examine the impact that this physical plant is having on the community resources on the immediate local environment.     What suggestions would you make to improve maintenance at this property? Why? Any hotel  with reference and I text citation

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Operations Management

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