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- Select the incorrect statement from the following: O a. As an art, management knowledge is abstract in nature. O b. As an art, the application of management knowledge calls for innovativeness and creativity on the part of a manager. O. None of the options O d. Management knowledge is considered to be an art because, in many situations, the theoretical knowledge of management may be inadequate and irrelevant to solving a practical problem.Suppose you were asked to design an appropriate communication method to find out students' feelings and opinions about the various food services available on campus. PART 1: What degree of structure and disguise would be appropriate? Justify your choice. PART 2: What method of administration would be appropriate? Justify your choice.It is a process in which it allows everyone to openly make suggestions without the fear of criticism: A. Brainstorming B. Win-win strategy C. Successful Negotiation
- Cross-functional teams are an effective way to promote knowledge-sharing. Which of the following is generally not true of such teams? A. Encourage group cohesiveness and consensus. B. Provide access to external knowledge. OC. Generate a wider range of options. D. Extend the knowledge base. OBullying is most commonly a subtle form of O a. psychological aggression and intimidation. • b. physical and psychological aggression O c. physical aggression only O d. mobbing and harshness Oe. harshness Dawn was a shy, dependable, responsible person who preferred to work by herself. Based on this description, Dawn is high on ___and low on ____ a. agreeableness, emotional stability b. agreeableness, self-monitoring с.conscientiousness, self-monitoring d.conscientiousness, extraversion e. locus of control, extraversionSuppose that you are part of a virtual team and must persuade other team members on an important matter (such as switching suppliers or altering the project deadline). Assuming that you cannot visit these people in person, and you have no positional authority, what can you do to maximize your persuasiveness? (Remember, you have NO positional authority, so many sources of power are not available to you).
- Janice is part of a work team comprised of five members. Explain the various ways in which this team may be organized and how it would impact the team's communication.Which of the following is a major concern of managers (as opposed to leaders)? a. maintaining the status quo b. inspiring and motivating others c. taking a long-term view d. promoting change e. organizational improvements1- Good communication is enough for a team to perform well. True False 2-Collaborative team is similarly having characteristics as that of a traditional team True False 3-Collaborative team is composed of individuals possessing specialized skills to solve group problems True False 4- Collaborative leadership is about centralized structure of governance. True False 5-Facilitation is key to collaborative leadership Group of answer choices True False 6- Collaboration is about problem solving with limited sets of skills. True False 7- Cooperation require much amount of energy. Group of answer choices True False 8- Communication is only about sending messages Group of answer choices True False 9- Communication is considered vital to a company’s success Group of answer choices True False 10- Good communicators asks questions for clarification Group of answer choices True False 11- When you can’t use a team or a customer- supplier relationship, forming a collaborative relationship is…
- In supermarket there was a regular complaining customer who complain about everything. He doesn't respect the que and doesn't respect staff. Staff need to be train to communicate with similar customer by Select one: O A. Stope dealing with them and terminate the conversation immediately O B. Ignore the behaviour of unfair customer Plan in advance to avoid negative outcome from unfair customer O D. Ask the manager to deal with unfair customer directly NextWhich of these strategies makes most sense if one assumes that all conflict is bad? a. Avoidance b. Compromise c. Forcing a solution d. Resolving According to the Myers-Briggs Type Indicator, a person who is structured, scheduled, ordered, planned, and controlled is a(n) a. extrovert b. feeler c. perceiver d. judger To control your use of time, you must be able to say no when appropriate to people who approach you with new tasks. Which of the following tips is most appropriate for situations where one is unable to say no? a. Ask the person not to bother you as you are busy b. Go according to your supervisor or colleague’s timetable c. Remind the person that he or she must learn to manage time properly d. Put a time limit on your participation7. What is a benefit of using jargon in workplace communication? a) It delays communication. b) It reinforces shared knowledge. c) It can cause receivers to feel superior. d) It obscures the message.
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