Where does the Gen Z demographic tend to make purchases, physical stores, online, or both? 2. Do they perform any pre-purchase research? If yes, how do they conduct their research. 3. Is the Gen Z consumer interested in a personalized brand experience or just looking for the lowest price? 4. Does the Gen Z consumer appreciate purchasing choices? 5. Does the Gen Z consumer have high expectations when making a purchase? Does the completion of the sale depend on the expectations being met?

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Where does the Gen Z demographic tend to make purchases, physical stores,
online, or both?
2. Do they perform any pre-purchase research? If yes, how do they conduct their
research.
3. Is the Gen Z consumer interested in a personalized brand experience or just
looking for the lowest price?
4. Does the Gen Z consumer appreciate purchasing choices?
5. Does the Gen Z consumer have high expectations when making a purchase?
Does the completion of the sale depend on the expectations being met?

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