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- Which of the following requires a high variety of responses in a complex environment? A. collective efficiency B. collective learning C. collective risk-taking D. collective intersection________blank refers to a work arrangement that gives employees flexibility in terms of both hours and where they work. Multiple Choice Compressed workweek Work-life balance Telecommuting FlextimeWhich of the following is not a technique used to monitor external environments? O a. Government reports O b. Hiring competitive intelligence professionals O c. Contracting with scanning organizations O d. Professional journals e. Surveys of employee attitudes and satisfaction
- Agency at will is how most employer/employee relationships are classified. True FalseTransperency is openly sharing data and information about an organization. A. True B. FalseCustomer: "I wish that you would not speak to me in a scurrilous manner." I'm sorry. It is inappropriate to be so insulting. Of course. What did I say that confused you? Certainly. What is your specific recommendation? I'm sorry. The language you are using is very complex. ○ I apologize. I didn't mean to be so informal. NEXT
- In a structured interview, the interviewer uses a prepared set of questions.; True or FalseWhich sentence could be included in a response to a complaint in order to reaffirm the customer's value to the company? Your business and patience are greatly appreciated. Thank you for making me aware of the situation. We apologize for any inconvenience. I have met with the employee you mentioned to discuss the issue.The executive team at DataX Space is working hard to make the organization a safer place for employees to work. All except which of the following actions would help improve safety? Create and implement a policy regarding emergency situations Appoint a coordinator to oversee the development and implementation of the plan Create an advisory committee to oversee safety concerns Appoint a safety specialist to enforce all safety practices
- For this assignment, you will need to read the article entitled, Facebook Folly at Northeast BMW, in the Harvard Business Publishing required packet for this course. This organization is facing an issue of addressing the appropriateness of employee behavior when using their personal Facebook account but addressing the workplace. A short synopsis of this scenario is that one employee is addressing their concerns about their employer's strategy for attracting customers to enhance sales. In one post, an employee addresses his disagreement with the company's approach. This same employee also uses his Facebook account to poke fun at an incident occurring at a nearby competitor. Your evaluations here concern employee rights vs. employee discipline. To be clear, it is every employee's right to address concerns about matters in the workplace that impact them (e.g., working conditions, strategy that would impact their sales performance, safety, fairness, etc.) and they cannot be disciplined for…Which of the following is true of skip questions? Skip questions are not a problem with online surveys since the computer controls the sequence of answering questions. In order to speed through the data collection process, an interviewer may ask the respondent a few skip questions. If a respondent on a survey fails to follow instructions for skip questions, the interviewer may inject a tone of negativity into the interviewing process. If an interviewer (or respondent on a self-administered survey) fails to follow instructions for skip questions, the respondent can skip those questions. If an interviewer (or respondent on a self-administered survey) fails to follow instructions for skip questions, he or she cannot recontact respondents and verify their responsesseng must inform his staff about about the new process for accessing the acessing the company's intranet from remote locations. What communication channel should seng use to convey this information? 1.Memo 2. Instant message 3. Text messages 4. Tweet