Customer: "I wish that you would not speak to me in a scurrilous manner." I'm sorry. It is inappropriate to be so insulting. Of course. What did I say that confused you? Certainly. What is your specific recommendation? I'm sorry. The language you are using is very complex. I apologize. I didn't mean to be so informal.
Customer: "I wish that you would not speak to me in a scurrilous manner." I'm sorry. It is inappropriate to be so insulting. Of course. What did I say that confused you? Certainly. What is your specific recommendation? I'm sorry. The language you are using is very complex. I apologize. I didn't mean to be so informal.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Transcribed Image Text:Customer: "I wish that you would not speak to me in a scurrilous manner."
I'm sorry. It is inappropriate to be so insulting.
Of course. What did I say that confused you?
Certainly. What is your specific recommendation?
I'm sorry. The language you are using is very complex.
○ I apologize. I didn't mean to be so informal.
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