staff member of a well-known company posted quite a deplorable tweet, with regards to some actions he planned to take. As is customary, the “Twitterverse” went into high gear, and in no time, screenshots were taken and the young man in question was reported to the police, his employers notified, and the hosts of the event where he was planning to perform the horrible act, also contacted. Welcome to the world of social media. A tool for evil or good. Powerful in either sense. Share your thoughts on the situation and provide arguments to support your position on whether the employee should be terminated

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Introduction to Business Messages

Business messaging refers to a variety of channels via which businesses and customers can interact. SMS or text messaging is the most popular method of communication. Shipment reminders, promotional incentives, marketing offers, and scheduled appointments are all things we have dealt with. These are the types of messages we usually identify with business communication. Business messaging can take place on any digital platform where your consumers already spend some time, with the expectation that communication will be two-way. Business messaging brings comfort and simplicity to customers. Customers expect comfort from pre-sales and post-sales engagements with businesses as they do with friends and family. In addition, messaging is the favored method of contacting a firm for 66% of buyers. Here are a few examples of popular business messaging situations.