Scenario: A customer in your restaurant asks if they can get substitutions on the following dish. The customer is vegan and also has allergies to dairy and nuts. The dish: Polenta made with chicken stock, heavy cream, and butter, garnished with steamed spinach, pine nuts, freshly grated Parmigiano cheese, red chile flakes, and olive oil. Questions: 1. Define “vegan.” 2. Explain the significance of food (dairy and nut) allergies. 3. Which specific foods in the requested dish are a concern for this guest?

Phlebotomy Essentials
6th Edition
ISBN:9781451194524
Author:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Publisher:Ruth McCall, Cathee M. Tankersley MT(ASCP)
Chapter1: Phlebotomy: Past And Present And The Healthcare Setting
Section: Chapter Questions
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Scenario:
A customer in your restaurant asks if they can get substitutions on the following dish. The customer is vegan and also has allergies to dairy and nuts.

The dish: Polenta made with chicken stock, heavy cream, and butter, garnished with steamed spinach, pine nuts, freshly grated Parmigiano cheese, red chile flakes, and olive oil.

Questions:
1. Define “vegan.”
2. Explain the significance of food (dairy and nut) allergies.
3. Which specific foods in the requested dish are a concern for this guest?
4. What changes or substitutions could you make to this dish to accommodate this customer?
5. Is there any request from this guest that you cannot or would not accommodate? Why or why not?

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