Regarding ways, customers evaluate services compared to their evaluation of goods, which of the following is not true? A.For services, customers seek and rely more on personal sources of information. B.Customers perceive greater risk when buying services. C.Dissatisfaction with services is often the result of a customer's inability to properly perform or co-produce their part of the service. D.Customers normally adopt innovations in services faster.

Answer : OPTION D ( Customers normally adopt innovations in services faster ) This statement is…

Answered: Regarding ways, customers evaluate…

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Question

Regarding ways, customers evaluate services compared to their evaluation of goods, which of the following is not true?

	A.	For services, customers seek and rely more on personal sources of information.
	B.	Customers perceive greater risk when buying services.
	C.	Dissatisfaction with services is often the result of a customer's inability to properly perform or co-produce their part of the service.
	D.	Customers normally adopt innovations in services faster.