Our Vision, Mission, Share: Objectives and Values Our Vision, Mission, Objectives and Values Our Vision Africa's Leading World-Class Airline Our Mission Our Vision, Mission, Objectives and Values To deliver commercially sustainable world-class air passenger and aviation services in South Africa, the African continent and to our tourism and trading partners. Customer Service Charter Our Objectives
Our Vision, Mission, Share: Objectives and Values Our Vision, Mission, Objectives and Values Our Vision Africa's Leading World-Class Airline Our Mission Our Vision, Mission, Objectives and Values To deliver commercially sustainable world-class air passenger and aviation services in South Africa, the African continent and to our tourism and trading partners. Customer Service Charter Our Objectives
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question
State whether South African Airways vision and mission statement meets the requirements and expectations of good vision and mission statements.
![Our Vision, Mission,
Share:
8*
Objectives and Values
Our Vision,
Mission,
Objectives and
Values
Our Vision
Africa's Leading World-Class Airline
Our Mission
Our Vision, Mission,
Objectives and Values
To deliver commercially sustainable world-class air
passenger and aviation services in South
African continent and to our tourism and trading partners.
Customer Service
Charter
the
Our Objectives
• Support South Africa's National Developmental Agenda.
• Achieve and maintain commercial sustainability.
• Provide excellent customer service.
• Achieve consistent, efficient and effective operations.
• Foster performance excellence.
Our Values
Customer Focused
Striving to meet the unique needs of our customers
(internal and external) by tailoring each interaction to suit
their needs.
Accountability
Taking responsibility for individual and team actions,
decisions and results by establishing clear plans and
goals and measuring our progress against them.
Integrity
Practicing highest standards of ethical behaviour in all our
work and maintaining credibility by ensuring our actions
match our words.
Safety
Living our safety philosophy by striving for zero safety
incidents through proper training, work practice, risk
management and adherence to safety regulations at all
times.
Excellence In Performance
Setting goals beyond the best, reinforcing high quality
performance standards and achieving excellence by
implementing best practices.](/v2/_next/image?url=https%3A%2F%2Fcontent.bartleby.com%2Fqna-images%2Fquestion%2F56cd2595-65f2-43ee-aad0-cf81f1eaac3a%2Fa23de34c-6b86-4357-a25a-016537735265%2Fpqcsu1o_processed.jpeg&w=3840&q=75)
Transcribed Image Text:Our Vision, Mission,
Share:
8*
Objectives and Values
Our Vision,
Mission,
Objectives and
Values
Our Vision
Africa's Leading World-Class Airline
Our Mission
Our Vision, Mission,
Objectives and Values
To deliver commercially sustainable world-class air
passenger and aviation services in South
African continent and to our tourism and trading partners.
Customer Service
Charter
the
Our Objectives
• Support South Africa's National Developmental Agenda.
• Achieve and maintain commercial sustainability.
• Provide excellent customer service.
• Achieve consistent, efficient and effective operations.
• Foster performance excellence.
Our Values
Customer Focused
Striving to meet the unique needs of our customers
(internal and external) by tailoring each interaction to suit
their needs.
Accountability
Taking responsibility for individual and team actions,
decisions and results by establishing clear plans and
goals and measuring our progress against them.
Integrity
Practicing highest standards of ethical behaviour in all our
work and maintaining credibility by ensuring our actions
match our words.
Safety
Living our safety philosophy by striving for zero safety
incidents through proper training, work practice, risk
management and adherence to safety regulations at all
times.
Excellence In Performance
Setting goals beyond the best, reinforcing high quality
performance standards and achieving excellence by
implementing best practices.
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