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Lq Ls Average Number of customers waiting for service hou Average time customers wait in line Average time customers spend in the system Service time Average Number of customers in the system (waiting or being served) |Wq Ws 1/u hou hou

Lq Ls Average Number of customers waiting for service hou Average time customers wait in line Average time customers spend in the system Service time Average Number of customers in the system (waiting or being served) |Wq Ws 1/u hou hou

Practical Management Science
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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1. Calculate the average customer arrival rate and service rate per hour.

2. Calculate the probability of zero patients in the system (P0), probability of one patient (P1), and probability of two or more patients simultaneously arriving during the night shift.

3. Using a criterion that if the probability is greater than 1 percent, a backup OR team should be employed, make a recommendation to hospital administration. 

I'm not sure how to find the answers to the empty boxes.

Community Hospital Evening Operating Room Case Arrival rate 0.021233 Service rate 0.742666 |Lq Average Number of customers waiting for service Average Number of customers in the system (waiting or being served) Average time customers wait in line Average time customers spend in the system Service time Probability of zero units in system Probability of 1 unit in system Probability of 2 or more units in system Ls hour |Wq Ws |1/u PO P1 hour hour 0.97141 0.027773 P2 or more 0.000817 A second OR is not needed at this hospital.
Transcribed Image Text:Community Hospital Evening Operating Room Case Arrival rate 0.021233 Service rate 0.742666 |Lq Average Number of customers waiting for service Average Number of customers in the system (waiting or being served) Average time customers wait in line Average time customers spend in the system Service time Probability of zero units in system Probability of 1 unit in system Probability of 2 or more units in system Ls hour |Wq Ws |1/u PO P1 hour hour 0.97141 0.027773 P2 or more 0.000817 A second OR is not needed at this hospital.
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