Answered: Time to Regain ISP Number of Failures…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Question

Derek is disappointed in his high-speed Internet service.
Although the Internet is seldom down, it kicks into slow
mode quite often, which Derek considers to be a failure.
He has tried three service providers with varying degrees
of success. The number of failures in a typical eight-hour
day and the average time to regain high-speed service are
shown below. Derek must choose one of the following
options. Calculate the system availability for each option.
Which service would you recommend?

Time to Regain
ISP
Number of Failures
Service
Xceptional
12
2 minutes
Yourizon
4
4 minutes
Zelltell
3
10 minutes

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