Generate (1) specific example of superior performance that you have seen as a customer, and generate (1) example of poor business practice. Why and how do some companies inspire world-class service, while others fail?

Q: Answer completely

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A: The self-service operations would benefit the customers in the following way: Less expensive…

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Q: Describe a situation where self-service and technology help create and deliver the customer benefit…

A: Self service technology helps in doing the job in error free and in a more consistent manner. It…

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A: Centrifugal Pump OperationCentrifugal pumps operate by converting rotational kinetic energy,…

Q: From a customer service employee's perspective, what is the most important? Why?  Now consider the…

A: Customer service is a direct one to one interaction between the customers and the representatives of…

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A: The method by which companies should decide on goods and services, as well as their costs, based on…

Q: As an operation manager of a pharmaceutical company discuss the impact of service quality management…

A: Service quality plays a major role in customer satisfaction. Good services are provided to meet…