Laura and Michael work for two different companies: one is a solar panel company and the other is an energy provider. The two companies want to work togetherand need to reach an agreement, with Laura and Michael being the representatives for their respective companies. In these roles, the two are most clearly servingasfor their companies.Multiple Choicenegotiatorsentrepreneursdisturbance handlersresource allocators

As per the given case Laura and Michael are representatives of the solar panel company and energy…

Answered: Laura and Michael work for two…

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

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explore alternative dispute resolution. Joe Little Bear and Dahlia Jones are co-workers at a warehouse. Joe and Dahlia are on friendly terms inside and outside of the workplace. One day, both Joe and Dahlia were backing out of their parking spots and ran into each other, causing about $5,000 in damage to each other’s vehicles. Joe is a member of the Shakopee Mdewakanton Sioux Community and has always resolved disputes according to tribal custom, which avoids litigation
3. In negotiation, the use of deception seems to increase with a) shared goals. b) application of the Platinum Rule. c) cooperative motives. d) incentives for good performance.
What strategies and tactics can be employed during negotiation, and when or why will you use particular strategies or tactics?
Write a 1-page summary of why your negotiation style is considered Collaborative Negotiation?
What are the main differences between Mediation, Arbitration, and Negotiation? Give an example when you would suggest in business to use an ADR method vs. going to trial and the reasons .
Describe an advantage and a disadvantage of one of your proposed approaches. How would you rebuild trust and enable good employee communication? a shareholder with HP stock. What would you want to see done to protect your investment in the company?
13-18 If you meet with a professional buyer who is trained in negotiation, what tactics can you expect the person to use? How would vou respond to each of these tactics?
CONFLICT RESOLUTION You are a manager at a supermarket. Your full-time employee, Mia, who is always on time for her shifts, requests to leave for an hour during the middle of your shift for an appointment. You look at the schedule and determine there is enough coverage for her to leave and grant her request. A part-time, undependable, hourly employee, Gio, hears about this and is upset that Mia is getting special privileges. Gio is now in your office saying that it is unfair. He previous asked off for a half-day to sleep in after attending a late-night concert, and you declined his request. He is now asking for an early out as well. How will you handle this request?
we explored persuasion tactics that are used in negotiation. Which of the persuasion tactics resonated most with you as a tactic that you could successfully employ? Why do you believe you can successfully employ this tactic? Which of the persuasion tactics, if any, would you stay away from? Why does using this tactic seem difficult to you?

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