Instructions Review the following case study very carefully. Based on the given scenario, please write the answers that correlate to the given questions and submit within the given time. Scenario Mahfuz Alam is the assistant director of human resources in charge of recruitment for Eastern Bank Ltd. (EBL), a national, full-service banking institution. One of Mahfuz's major responsibilities each spring is to visit as many college campuses as he can to interview graduating seniors for credit analyst positions in the commercial lending area at EBL. Although the number varies, he usually ends up hiring about 20 new people, most of whom come from the same schools, year after year. Mahfuz has been doing recruitment and selection for the bank for more than 10 years, and he enjoys it very much. However, for the upcoming spring he is feeling increased pressure from management to be particularly discriminating about whom he recommends hiring. Management is concerned about the retention rate at the bank because in recent years as many as 25% of the new hires have left. Departures after the first year have meant lost training investment and strain on the staff who remain. Although management understands that some new hires always leave, the executives are not comfortable with the present rate, and they have begun to question the recruitment and hiring procedures. The bank wants to hire people who can be groomed for higher-level leadership positions. Although certain competencies are required of entry-level credit analysts, the bank is equally interested in skills that will allow individuals to advance to upper management positions as their careers progress. In the recruitment and selection process, Mahfuz always looks for several characteristics. For example applicants need to have strong interpersonal skills, confidence, and they need to show poise and initiative. Next, because banking involves fiduciary responsibilities, applicants need to have proper ethics, including a strong sense of the importance of confidentiality. In addition, to do the work in the bank, they need to have strong analytical and technical skills, and experience in working with computers. Last, applicants need to exhibit a good work ethic, and they need to show commitment and a willingness to do their job evenin difficult circumstances. Mahfuz is fairly certain that he has been selecting the right people to be leaders at EBL, yet upper management is telling him to reassess his hiring criteria. Although he feels that he has been doing the right thing, he is starting to question himself and his recruitment and selection practices. 1. A good attitude and commitment are two important attributes that Mahfuz looks for in the job applicants. How does Mahfuz can have an effective selection method(s) to assess these two attributes? 2. If you were Mahfuz, would you change your recruitment approach to tackle the retention problem raised by upper management? Why or why not? Discuss briefly.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
icon
Related questions
Question

1. A good attitude and commitment are two important attributes that Mahfuz looks for in the job  applicants. How does Mahfuz can have an effective selection method(s) to assess these two  attributes?

2.2. If you were Mahfuz, would you change your recruitment approach to tackle the retention  problem raised by upper management? Why or why not? Discuss briefly.

Instructions
Review the following case study very carefully. Based on the given scenario, please write the
answers that correlate to the given questions and submit within the given time.
Scenario
Mahfuz Alam is the assistant director of human resources in charge of recruitment for Eastern
Bank Ltd. (EBL), a national, full-service banking institution. One of Mahfuz's major
responsibilities each spring is to visit as many college campuses as he can to interview
graduating seniors for credit analyst positions in the commercial lending area at EBL. Although
the number varies, he usually ends up hiring about 20 new people, most of whom come from
the same schools, year after year.
Mahfuz has been doing recruitment and selection for the bank for more than 10 years, and he
enjoys it very much. However, for the upcoming spring he is feeling increased pressure from
management to be particularly
Management is concerned about the retention rate at the bank because in recent years as many
as 25% of the new hires have left. Departures after the first year have meant lost training
investment and strain on the staff who remain. Although management understands that some
new hires always leave, the executives are not comfortable with the present rate, and they have
begun to question the recruitment and hiring procedures.
discriminating about whom he recommends hiring.
The bank wants to hire people who can be groomed for higher-level leadership positions.
Although certain competencies are required of entry-level credit analysts, the bank is equally
interested in skills that will allow individuals to advance to upper management positions as
their careers progress.
In the recruitment and selection process, Mahfuz always looks for several characteristics. For
example applicants need to have strong interpersonal skills, confidence, and they need to show
poise and initiative. Next, because banking involves fiduciary responsibilities, applicants need
to have proper ethics, including a strong sense of the importance of confidentiality. In addition,
to do the work in the bank, they need to have strong analytical and technical skills, and
experience in working with computers. Last, applicants need to exhibit a good work ethic, and
they need to show commitment and a willingness to do their job even in difficult circumstances.
Mahfuz is fairly certain that he has been selecting the right people to be leaders at EBL, yet
upper management is telling him to reassess his hiring criteria. Although he feels that he has
been doing the right thing, he is starting to question himself and his recruitment and selection
practices.
1. A good attitude and commitment are two important attributes that Mahfuz looks for in the job
applicants. How does Mahfuz can have an effective selection method(s) to assess these two
attributes?
2. If you were Mahfuz, would you change your recruitment approach to tackle the retention
problem raised by upper management? Why or why not? Discuss briefly.
Transcribed Image Text:Instructions Review the following case study very carefully. Based on the given scenario, please write the answers that correlate to the given questions and submit within the given time. Scenario Mahfuz Alam is the assistant director of human resources in charge of recruitment for Eastern Bank Ltd. (EBL), a national, full-service banking institution. One of Mahfuz's major responsibilities each spring is to visit as many college campuses as he can to interview graduating seniors for credit analyst positions in the commercial lending area at EBL. Although the number varies, he usually ends up hiring about 20 new people, most of whom come from the same schools, year after year. Mahfuz has been doing recruitment and selection for the bank for more than 10 years, and he enjoys it very much. However, for the upcoming spring he is feeling increased pressure from management to be particularly Management is concerned about the retention rate at the bank because in recent years as many as 25% of the new hires have left. Departures after the first year have meant lost training investment and strain on the staff who remain. Although management understands that some new hires always leave, the executives are not comfortable with the present rate, and they have begun to question the recruitment and hiring procedures. discriminating about whom he recommends hiring. The bank wants to hire people who can be groomed for higher-level leadership positions. Although certain competencies are required of entry-level credit analysts, the bank is equally interested in skills that will allow individuals to advance to upper management positions as their careers progress. In the recruitment and selection process, Mahfuz always looks for several characteristics. For example applicants need to have strong interpersonal skills, confidence, and they need to show poise and initiative. Next, because banking involves fiduciary responsibilities, applicants need to have proper ethics, including a strong sense of the importance of confidentiality. In addition, to do the work in the bank, they need to have strong analytical and technical skills, and experience in working with computers. Last, applicants need to exhibit a good work ethic, and they need to show commitment and a willingness to do their job even in difficult circumstances. Mahfuz is fairly certain that he has been selecting the right people to be leaders at EBL, yet upper management is telling him to reassess his hiring criteria. Although he feels that he has been doing the right thing, he is starting to question himself and his recruitment and selection practices. 1. A good attitude and commitment are two important attributes that Mahfuz looks for in the job applicants. How does Mahfuz can have an effective selection method(s) to assess these two attributes? 2. If you were Mahfuz, would you change your recruitment approach to tackle the retention problem raised by upper management? Why or why not? Discuss briefly.
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 2 steps

Blurred answer
Knowledge Booster
Job Specialization
Learn more about
Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, management and related others by exploring similar questions and additional content below.
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Understanding Business
Understanding Business
Management
ISBN:
9781259929434
Author:
William Nickels
Publisher:
McGraw-Hill Education
Management (14th Edition)
Management (14th Edition)
Management
ISBN:
9780134527604
Author:
Stephen P. Robbins, Mary A. Coulter
Publisher:
PEARSON
Spreadsheet Modeling & Decision Analysis: A Pract…
Spreadsheet Modeling & Decision Analysis: A Pract…
Management
ISBN:
9781305947412
Author:
Cliff Ragsdale
Publisher:
Cengage Learning
Management Information Systems: Managing The Digi…
Management Information Systems: Managing The Digi…
Management
ISBN:
9780135191798
Author:
Kenneth C. Laudon, Jane P. Laudon
Publisher:
PEARSON
Business Essentials (12th Edition) (What's New in…
Business Essentials (12th Edition) (What's New in…
Management
ISBN:
9780134728391
Author:
Ronald J. Ebert, Ricky W. Griffin
Publisher:
PEARSON
Fundamentals of Management (10th Edition)
Fundamentals of Management (10th Edition)
Management
ISBN:
9780134237473
Author:
Stephen P. Robbins, Mary A. Coulter, David A. De Cenzo
Publisher:
PEARSON