How should manufacturers deal with consumersimmediately after purchase to reduce postpurchasedissonance? What specific action would yourecommend and what effect would you intend it tohave on the recent purchaser of the following?a. Cell phoneb. Expensive watchc. Tablet computerd. Corrective eye surgery

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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How should manufacturers deal with consumers
immediately after purchase to reduce postpurchase
dissonance? What specific action would you
recommend and what effect would you intend it to
have on the recent purchaser of the following?
a. Cell phone
b. Expensive watch
c. Tablet computer
d. Corrective eye surgery

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