Answered: Harvey is a long term employee with a…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Harvey is a long term employee with a year or so until retirement. His supervisor, Ashley who is nearly 30 years younger than Harvey has counselled him several times on not learning/utilizing the newest software program for his work. He tells her that he can do it just fine the old way and doesn’t need the new software. The last time they talked he said she should save her energy for whoever takes his place and leave him alone. It was the final straw for Ashley and she told him that he wouldn’t make it to retirement if he didn’t do what she was asking. She called him old fashioned and also said that all of his coworkers hate to work with him because he’s so old school. You are Ashley’s boss and Harvey came to you with a complaint regarding their latest discussion. What do you do?

Define precisely what the problem is in terms of how it affects the company and your ability to be successful as a supervisor or HR person. If it involves two or more employees, be sure to view the problem from the perspective all of involved?

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