Consider Amazon’s distribution network.How is Amazon using its distribution network to be both responsive and cost-effective?Evaluate Amazon’s distribution network on the following measures that determine the value provided to the customer.Response timeProduct varietyProduct availabilityCustomer experienceTime to marketOrder visibilityReturnabilityDo you think Amazon currently has the number of facilities to minimize its logistics cost (see Figure 4-5), or it has decided to go beyond that minimum point to further improve its responsiveness? Do you think this decision is aligned with Amazon strategic position within the efficiency-responsiveness spectrum.Do you usually get your orders from Amazon in single or multiple deliveries? What does it tell you about the Amazon’s distribution network?Investigate an Amazon pick-up/return location inside Whole Foods or Kohls. How has Amazon significantly reduced processing costs (e.g., what IT technology and infrastructure they are using)?How do you usually shop for a pair of show? Justify your response based on the following customer service elements: response time, product variety, availability, customer experience, time to market, visibility, and returnability.

Amazon's distribution network is a global infrastructure comprised of fulfilment centres,…

Answered: Consider Amazon’s distribution network.…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

See similar textbooks

Related questions

Concept explainers

Question

100%

Consider Amazon’s distribution network.
1. How is Amazon using its distribution network to be both responsive and cost-effective?
1. Evaluate Amazon’s distribution network on the following measures that determine the value provided to the customer.
  1. Response time
  2. Product variety
  3. Product availability
  4. Customer experience
  5. Time to market
  6. Order visibility
  7. Returnability
2. Do you think Amazon currently has the number of facilities to minimize its logistics cost (see Figure 4-5), or it has decided to go beyond that minimum point to further improve its responsiveness? Do you think this decision is aligned with Amazon strategic position within the efficiency-responsiveness spectrum.
3. Do you usually get your orders from Amazon in single or multiple deliveries? What does it tell you about the Amazon’s distribution network?
4. Investigate an Amazon pick-up/return location inside Whole Foods or Kohls. How has Amazon significantly reduced processing costs (e.g., what IT technology and infrastructure they are using)?
5. How do you usually shop for a pair of show? Justify your response based on the following customer service elements: response time, product variety, availability, customer experience, time to market, visibility, and returnability.

Expert Solution

Step by step

Solved in 5 steps

SEE SOLUTION Check out a sample Q&A here

Knowledge Booster

Learn more about

Need a deep-dive on the concept behind this application? Look no further. Learn more about this topic, operations-management and related others by exploring similar questions and additional content below.

Similar questions