Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Question
2.1) Clearly articulate the context of the PR crisis faced by the gaming company Activision Blizzard.
Expert Solution
Step 1
- Introduction:
Activision blizzard is an US based video gaming company. Recently the company is facing heavy criticism and going through a severe corporate crisis. the whole negative publicity starts when the company's CEO Bobby Kotick get accused of sexual misconduct, with some documents showing that Mr. Kotick has done nothing even after knowing everything about the issue which starts from 2018. after the issue came out in public, several activists showed their protest against the company and signed petition for Mr. Kotick's instant resignation.
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