Cher is a typical coffee shop that operates at Alabang. Recently, the operations manager is facing a challenge about not meeting their target lead time of serving the hot coffee of 10 minutes. The lead time starts from order taking until order serving. Create your Project Charter using this case.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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Cher is a typical coffee shop that operates at Alabang. Recently, the operations manager is facing a challenge about not meeting
their target lead time of serving the hot coffee of 10 minutes. The lead time starts from order taking until order serving. Create your
Project Charter using this case.
Process
Month Week
Lead Time
May
1345
May
2
1521
May
3
1678
May
5
4
1325
June
1437
June
6
1584
June
16.79
June
1802
1665
10
17.85
Juby
11
1869
12
1832
8 8 88
Transcribed Image Text:Cher is a typical coffee shop that operates at Alabang. Recently, the operations manager is facing a challenge about not meeting their target lead time of serving the hot coffee of 10 minutes. The lead time starts from order taking until order serving. Create your Project Charter using this case. Process Month Week Lead Time May 1345 May 2 1521 May 3 1678 May 5 4 1325 June 1437 June 6 1584 June 16.79 June 1802 1665 10 17.85 Juby 11 1869 12 1832 8 8 88
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