Examine the possible cash-flow issues and operational improvement possibilities of at least two front-end KPIs in the revenue-cycle dashboard of the chosen organizationArea of the CycleKey Performance Indicator (KPI)Target: 100%January - MarchActualApril - JuneActualJuly - SeptemberActualOctober -DecemberActualFrontEndAccurate patient demographics (correct spelling of name, middle initial, address, phone number, date of birth) are collected at registration.89%(Color: Yellow)87%(Color: Yellow)92%(Color: Yellow)92%(Color: Yellow)Insurance is verified and insurance card is scanned or copied upon initial visit or admission.71%(Color: Red)68%(Color: Red)92%(Color: Yellow)75%(Color: Red)Required prior authorizations are obtained before procedures are scheduled.98%(Color: Green)99%(Color: Green)89%(Color: Yellow)85%(Color: Yellow)Patients without insurance or potential high out-of-pocket costs will be provided information about the organization’s financial assistance program at the time of registration.48%(Color: Red)32%(Color: Red)30%(Color: Red)51%(Color: Re

The objective of the question is to analyze the potential cash-flow problems and operational…

Answered: Examine the possible cash-flow issues…

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

Related questions

Question

Examine the possible cash-flow issues and operational improvement possibilities of at least two front-end KPIs in the revenue-cycle dashboard of the chosen organization
Area of
the
Cycle
Key Performance Indicator (KPI)
Target: 100%
January - March
Actual
April - June
Actual
July - September
Actual
October -
December
Actual
Front
End
Accurate patient demographics (correct spelling
of name, middle initial, address, phone number,
date of birth) are collected at registration.
89%
(Color: Yellow)
87%
(Color: Yellow)
92%
(Color: Yellow)
92%
(Color: Yellow)
Insurance is verified and insurance card is
scanned or copied upon initial visit or
admission.
71%
(Color: Red)
68%
(Color: Red)
92%
(Color: Yellow)
75%
(Color: Red)
Required prior authorizations are obtained
before procedures are scheduled.
98%
(Color: Green)
99%
(Color: Green)
89%
(Color: Yellow)
85%
(Color: Yellow)
Patients without insurance or potential high
out-of-pocket costs will be provided information
about the organization’s financial assistance
program at the time of registration.
48%
(Color: Red)
32%
(Color: Red)
30%
(Color: Red)
51%
(Color: Re