Assignment on BRD (Business Requirement Document) and FRD (Functional Requirement Document) Scope The customer service of a leading Bank should be able to offer Vacation package' of '5 days/4 nights cruise to Bahamas for 2, or '3 days/2 nights trip to Disney Land for four to clients. maintaining high value /high volume account ( savings account of these account holders at any given time should have 50K+ balance). To provide this offer on phone the customer Service agent should be able to log in and search the client via ' contact the client'. The customer service agent should be able to search the client using any of the following criteria-Bank Account No, Last Name, Social Security Number and Mobile Phone No. Upon successful search, the customer service agent will be able to see the details related to full name, street address, annual income, current balance in the savings account, banker name and mobile phone number of the client. The customer service agent should be able to select the client from the available search. The assignment is: 1. Write a BRD from the scope above 2. Write an FRD from the steps of BRD 3. Draw a process flow diagram for the FRD You can use Template of your choice 5. Check for spelling & grammar 4.

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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Assignment on BRD (Business Requirement
Document) and FRD (Functional Requirement
Document)
Scope
The customer service of a leading Bank should be able to offer
Vacation package' of '5 days/4 nights cruise to Bahamas for
2, or '3 days /2 nights trip to Disney Land for four to clients
maintaining high value / high volume account ( savings account
of these account holders at any given time should have 50K+
balance). To provide this offer on phone the customer Service
agent should be able to log in and search the client via ' contact
the client'. The customer service agent should be able to search
the client using any of the following criteria - Bank Account
No, Last Name, Social Security Number and Mobile Phone No.
Upon successful search, the customer service agent will be able
to see the details related to full name, street address, annual
income, current balance in the savings account, banker name
and mobile phone number of the client. The customer service
agent should be able to select the client from the available
search.
The assignment is:
1. Write a BRD from the scope above
2. Write an FRD from the steps of BRD
3. Draw a process flow diagram for the FRD
You can use Template of your choice
4.
5. Check for spelling & grammar
Transcribed Image Text:Assignment on BRD (Business Requirement Document) and FRD (Functional Requirement Document) Scope The customer service of a leading Bank should be able to offer Vacation package' of '5 days/4 nights cruise to Bahamas for 2, or '3 days /2 nights trip to Disney Land for four to clients maintaining high value / high volume account ( savings account of these account holders at any given time should have 50K+ balance). To provide this offer on phone the customer Service agent should be able to log in and search the client via ' contact the client'. The customer service agent should be able to search the client using any of the following criteria - Bank Account No, Last Name, Social Security Number and Mobile Phone No. Upon successful search, the customer service agent will be able to see the details related to full name, street address, annual income, current balance in the savings account, banker name and mobile phone number of the client. The customer service agent should be able to select the client from the available search. The assignment is: 1. Write a BRD from the scope above 2. Write an FRD from the steps of BRD 3. Draw a process flow diagram for the FRD You can use Template of your choice 4. 5. Check for spelling & grammar
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