a) Of those surveyed, % found nothing they disliked (enter your response as a real number rounded to one decimal place). b) Choose the correct Pareto chart summarizing these responses. Include the "no complaints" group (label L). O A. No. of complair 1507 120- B. 150 120- No. of complair O C. No. of complair 1507 120- D. 150 120- No. of complair
a) Of those surveyed, % found nothing they disliked (enter your response as a real number rounded to one decimal place). b) Choose the correct Pareto chart summarizing these responses. Include the "no complaints" group (label L). O A. No. of complair 1507 120- B. 150 120- No. of complair O C. No. of complair 1507 120- D. 150 120- No. of complair
Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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Question

Transcribed Image Text:A recent Gallup poll of 573 adults who flew in the past year collected the number 1
complaints about flying.
Click the icon to view the Gallup poll data.
a) Of those surveyed, % found nothing they disliked (enter your response as a real
number rounded to one decimal place).
b) Choose the correct Pareto chart summarizing these responses. Include the "no
complaints" group (label L).
O A.
150
120-
90-
60-
30-
0-
No. of complair
DLHCKAGEB
B.
150
120-
90-
60-
30-
0-
No. of complair
DLHCAKGEB
No. of complair
150
120-
90-
60-
30-
0-
HCDL KAGEB
D.
✔ Click the icon to view the partially completed fish-bone chart.
Match each number in the chart with the corresponding problem.
150-
120-
90-
60-
30-
0-
No. of complair
LDHCKAGEB
c) Use the "four Ms" method to complete a fish-bone chart for the different categories of
dislikes.

Transcribed Image Text:Data table
Problem
A. Cramped seats
B. Cost
C. Dislike or fear of flying
D. Security measures
E. Poor service
F. Connecting flight problems
G. Overcrowded planes
H. Late planes/waits
I Food
J. Lost luggage
K. Other
Print
No. of Complaints
47
12
81
123
18
9
43
Done
75555
81
51
X
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