Bryan wants to increase the salaries of his factory line employees but upper management is resistant to the idea. In order to build support for his plan, he informally talks to some friends he knows at competing companies, as well as people at industry professional organizations, learning that the average salary in the industry is quite a bit higher than at their company. He includes this fact in his next round of discussions with upper management. This example best illustrates which of the following? A. Transformational leadership used to inspire change B. Using benchmarking to argue that change is needed C. Using focus groups to assess climate for change D. Informally talking to different stakeholders to build support for change
Bryan wants to increase the salaries of his factory line employees but upper management is resistant to the idea. In order to build support for his plan, he informally talks to some friends he knows at competing companies, as well as people at industry professional organizations, learning that the average salary in the industry is quite a bit higher than at their company. He includes this fact in his next round of discussions with upper management. This example best illustrates which of the following?
A. Transformational leadership used to inspire change
B. Using benchmarking to argue that change is needed
C. Using focus groups to assess climate for change
D. Informally talking to different stakeholders to build support for change
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