13) By studying its less loyal buyers, a company can detect which brands are most ________ with its own. A) competitive B) used C) often overlooked D) similar 14) Many firms make an effort to identify smaller, better-defined target groups by using ________. A) user rates B) loyalty segmentation C) multiple segmentation bases D) positioning 15) Consumer and business marketers use many of the same variables to segment markets. Business marketers use all of the following EXCEPT which one? A) operating characteristics B) purchasing approaches C) situational factors D) brand personalities

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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13) By studying its less loyal buyers, a company can detect which brands are most ________ with its own.
A) competitive
B) used
C) often overlooked
D) similar

14) Many firms make an effort to identify smaller, better-defined target groups by using ________.
A) user rates
B) loyalty segmentation
C) multiple segmentation bases
D) positioning

15) Consumer and business marketers use many of the same variables to segment markets. Business marketers use all of the following EXCEPT which one?
A) operating characteristics
B) purchasing approaches
C) situational factors
D) brand personalities

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