1. A Wall Street Journal subscriber survey asked 46 questions about subscriber characteristics and interests. State whether each of the following questions provides categorical or quantitative data. a. What is your age? b. Are you male or female? c. When did you first start reading the WSJ? High school, college, early, career, mid-career, late-career, or retirement? d. How long have you been in your present job or position? e. What type of vehicle are you considering for your next purchase? Nine response categories include a sedan, sports car, SUV, minivan, and so on

1. A Wall Street Journal subscriber survey asked 46 questions about subscriber
characteristics and interests. State whether each of the following questions
provides categorical or quantitative data.
a. What is your age?
b. Are you male or female?
c. When did you first start reading the WSJ? High school, college, early, career, mid-career,
late-career, or retirement?
d. How long have you been in your present job or position?
e. What type of vehicle are you considering for your next purchase? Nine response categories
include a sedan, sports car, SUV, minivan, and so on.
2. The following table contains a partial list of countries, the continents on which they
are located, and their respective gross domestic products (GDP) in U.S. dollars. A list of
125 countries and their GDPs is contained in the file GDPlist.
a. Sort the countries in GDPlist from largest to smallest GDP. What are the top 10 countries
according to GDP?
b. Filter the countries to display only the countries located in Africa. What are the top 5
countries located in Africa according to GDP?
c. What are the top 5 countries by GDP that are located in Europe?
3. Ohio Logistics manages the logistical activities for firms by matching companies that
need products shipped with carriers that can provide the best rates and best service for
the companies. Ohio Logistics is very concerned that its carriers deliver their customers’
material on time, so it carefully monitors the percentage of on-time deliveries. The
following table contains a list of the carriers used by Ohio Logistics and the
corresponding on-time percentages for the current and previous years. (Please refer to
the Carriers Data file)
a. Sort the carriers in descending order by their current year’s percentage of on-time
deliveries. Which carrier is providing the best service in the current year? Which carrier is
providing the worst service in the current year?
b. Calculate the change in the percentage of on-time deliveries from the previous to the
current year for each carrier. Use Excel’s conditional formatting to highlight the carriers
whose on-time percentage decreased from the previous year to the current year.
c.Use Excel’s conditional formatting tool to create data bars for the change in the percentage
of on-time deliveries from the previous year to the current year for each carrier calculated in
part b.
d. Which carriers should Ohio Logistics try to use in the future? Why?
4. In a recent report, the top five most-visited English language web sites were
google.com (GOOG), facebook.com (FB), youtube.com (YT), yahoo.com (YAH), and
wikipedia.com (WIKI). The most visited web sites for a sample of 50 Internet users are
shown. (Please refer to the Website Data)
a. Are these data categorical or quantitative?
b. Provide frequency and percent frequency distributions.
c. On the basis of the sample, which web site is most frequently the most often-visited web
site for Internet users? Which is second?
5. The owner of an automobile repair shop studied the waiting times for customers who
arrive at the shop for an oil change. The following data with waiting times in minutes
were collected over a one-month period. (Please refer to the Repair Shop Data).
Using classes of 0–4, 5–9, and so on, show the following:
a. The frequency distribution
b. The relative frequency distribution
c. The cumulative frequency distribution
d. The cumulative relative frequency distribution
e. The proportion of customers needing an oil change who wait 9 minutes or less.
6. Suppose that the average waiting time for a patient at a physician’s office is just over
29 minutes. To address the issue of long patient wait times, some physicians’ offices are
using wait-tracking systems to notify patients of expected wait times. Patients can adjust
their arrival times based on this information and spend less time in waiting rooms. The
following data show wait times (in minutes) for a sample of patients at offices that do not
have a wait-tracking system and wait times for a sample of patients at offices with such
systems.
(Please refer to the PatientsWait Data).
a. What are the mean and median patient wait times for offices with a wait tracking system?
What are the mean and median patient wait times for offices without a wait-tracking system?
b. What are the variance and standard deviation of patient wait times for offices with a
wait-tracking system? What are the variance and standard deviation of patient wait times for
visits to offices without a wait-tracking system?
c. Create a box plot for patient wait times for offices without a wait-tracking system.
d. Create a box plot for patient wait times for offices with a wait-tracking system.
e. Do offices with a wait-tracking system have shorter patient wait times than offices without
a wait-tracking system? Explain.