.1 TRUE OR FALSE QUESTIONS 1. If a company does not achieve its objective, it is effective not efficient. a. a. TRUE b. FALSE 2. Two managerial functions identified by the French Industrialist, Henry Fayol in the early 1900s are planning and control. a. a. TRUE b. FALSE 3. Hnri Fayol, a French man, was the first to issue a complete statement on a theory of general management? a. a. TRUE b. FALSE

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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A.1 TRUE OR FALSE QUESTIONS
1. If a company does not achieve its objective, it is effective not efficient. a. a. TRUE b. FALSE
2. Two managerial functions identified by the French Industrialist, Henry Fayol in the early 1900s are planning and control.
a. a. TRUE b. FALSE
3. Hnri Fayol, a French man, was the first to issue a complete statement on a theory of general management?
a. a. TRUE b. FALSE
4. A Philosophy that sought to increase productivity and make the work easier by scientifically studying work methods and establishing standards was the brain child of Hnri Fayol.
a. TRUE b. FALSE
5. Elton Mayo is best associated with the Hawthorne studies which were conducted at the Hawthorn plant of Western Electric in Cicero, Illinois?
a. TRUE b. FALSE
6. By definition, an objective deal with achieving a measurable result with due regard to time.
a. TRUE
b. FALSE


7.
8.
9.
There are two types of knowledge: implicit knowledge and tactical knowledge. a. TRUE b. FALSE
“Satisficing” involves finding a solution to a problem that is “good enough,” rather than finding the best possible solution.
a. TRUE b. FALSE
Roles have a broader influence than norms, which focus on behaviour in a specific position.
a. TRUE b. FALSE
b. Decision making involves eliminating uncertainty.
c. TRUE b. FALSE
10. Esi is a member of both a formal group and an informal group if she socializes with her co-workers. a. TRUE b. FALSE
A.2 MULTIPLE CHOICE QUESTIONS
11. The measure of the appropriateness of the goals an organization is pursuing and the degree to which the organization achieves these goals is usually referred to as:
a. Efficiency
b. Effectiveness
c. Goal Driven
d. Organizational Success
e. Organizational Performance
12
Which of these is an argument in favour of Corporate Social Responsibility?
A) Ensuringthemostefficientuseofsociety’sresources
B) Profitabilityimprovement
C) Preventinggovernmentintervention
D) Givingbusinessmorepower
E) Management accountability
13. Unwritten, informal code of conduct that describe how people should act in a particular situation and are considered important by most members of a group in organization. Which of the following is appropriate to represent the above.
a. Constitution
b. Norms
c. General orders
d. Organizational rules e. Code of Conduct
14. Evaluating how well an organization is achieving its goals and taking action to improve performance is one of the four principal functions of management. Which of the following best describe this function?”
a. Staffing
b. Planning c. Controlling d. Organizing e. Motivating
15. The ability of an organization is to re-perform other organization because it produces the desired good or a service more effectively than they do is correctly referred to as:
a. Comparative Advantage b. Competitive Advantage c. Productive Advantage d. Efficient Advantage
e. Superior Advantage
16. The shared beliefs, expectations, values, norms and work that influences the way in which individual groups and teams interact with one another and cooperate to achieve organizational goals is normally referred to as:
a. Organizational Procedure
b. Organizational Custom
c. Organizational Culture
d. Organizational Practices e. Organizational Polity
17. Objectives are both targets and ....................
A) Barriers
B) Measuringsticks
C) Threats
D) Priorities
E) Flow charts
18. The ----------- asserts that a minority of causes, inputs, or effort usually is responsible for a majority of the results, outputs, or rewards.
A) MBO
B) Principleofdiminishingreturns
C) Projectlifecycle
D) PERTnetwork
E) 80/20 principle
19. .............. is the second step in the MBO process.
A) Reviewingplans
B) Performanceappraisal
C) Taskanalysis
D) Developingactionplans
E) Setting objectives
20. As defined, decision making involves
A) Eliminatinguncertainty
B) Leadership
C) Informationtechnology
D) Choosing
E) Overcoming fears
18. When the situation in which a problem occurs is changed so that the problem no longer exists, the problem is
A) Dissolved
B) Created
C) Optimized
D) Resolved
E) Satisfied
19. Which of the following is not one of the four definitional dimensions of a group?
a) Trust
b) Commonidentity
c) Free interaction
d) Twoormorepeople
e) Common purpose
20. Which of the following is not among the areas that managers should concentrate on as they attempt to build trust?
a) Predictability
b) Competence
c) Fairness
d) Communication
e) Friendship

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