Passed with 84%
8.
According to Ken Blanchard’s situational leadership model, which two factors help determine which management style to use?
a.
If they are not competent, you give them practical direction; if they are not confident you give them emotional support.
b.
If they are not competent you give them emotional support; if they are not confident, you give them practical direction.
c.
If they are not competent you keep them behind until they get it right; if they are not confident you give them practical direction.
d.
If they are not competent you give them emotional support; if they are not confident you keep them behind until they get it right.
9.
In Tuckman’s 1965 model of team formation, which stage of organization development is
characterized by everyone knowing what they are doing and how to do it?
a.
Form
b.
Storm
c.
Norm.
d.
Perform.
10. In Tuckman’s 1965 model of a team formation, what is the leader-manager emphasis during the forming stage?
a.
Leading.
b.
Leading and managing.
c.
Managing and leading.
d.
Managing.
11. Which description best characterizes the “guru”?
a.
Future focused with an emphasis on creating change.
b.
Detail focused with an emphasis on the short term.
c.
An advocate for following the established procedure.
d.
Risk averse and cautious.
12. Which description best characterizes the “bureaucrat”?
a.
Inspires and encourages creativity.
b.
Advanced interpersonal and communication skills.
c.
Accurate and detail oriented
d.
Demonstrates an appetite for risk.
13. Which approach is NOT recommended when filling a gap in the leader-manager attributes of your team?
a.
Outsource that function to someone outside of the team.
b.
Recruit someone with the missing skill.
c.
Allocate the responsibility to a specific individual on the team and provide the necessary support to perform the job.
d.
Recruit someone with the same skills and competencies as an existing team member.
