NHS-FPX 8040_AyersLisa_Assessment4-1

pptx

School

Capella University *

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Course

8040

Subject

Management

Date

Jan 9, 2024

Type

pptx

Pages

Uploaded by LisaAyers

Increase the Referrals of SMCS Heart Disease Clinic Lisa Ayers MSN, BSN, RN, CCRN-CSC-CMC • Tasked with increasing new referrals and decreasing time period for initial consult • Clinic mandates to increase new referrals for the financial viability of the program • Also increase the volume in their remote monitoring division for advanced heart failure Project Team AIM Statement Planned Intervention Next Steps/Lessons Learned • All projects cease while increasing clinic referrals and training staff. • Key stakeholders were named and appointed • Potential effects on populations named • Advanced Heart Disease population of Northern California will benefit from a comprehensive program that is readily available. • Urgent interaction with referral sources • Sacramento Advanced Heart Disease Clinic • Immediate start with September 1 as implementation • Charter will impact the Advanced Heart Failure Population Data Management Plan • Initial data was analyzed for referral timeline, referral sources, and insurance authorizations • Data analysts immediately began identifying gaps • Storage of protected data was saved on the clinics platform with monitoring of usage. • Data utilized to identify strengths, weaknesses, and opportunities. • Ongoing assessment of survey questions will be identified and updated as requested by project team. . Gap Analysis • Administrative Leader, HCP’s, LCSW, RN’s, Fiduciary Services, and RN Director will be key stakeholders. • Selection was based on leadership intellect, skill set, and contribution to project • All staff will complete mandated training. Including cultural competency, financial policies, and communication and etiquette training for healthcare entities. • Organizational structure that impedes success will be closely monitored and addressed without delay. • Metrics will be measured weekly to identify strengths, weaknesses, and progress. • Increasing referrals and satisfactory survey scores will be addressed with honesty and transparency to achieve the clinics goals for a strong and robust financial picture. • The attainment of stakeholders support is the linchpin of achieving strategic objectives outlined on a balanced scorecard. Problem Statement • The need to increase volume in the clinic to care for the Advanced Heart Disease Population • Expand ancillary services • Increase remote monitoring via telehealth including the increase in Cardiomems devices

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