Assessment 1_BSBPMG635

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Duke College *

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MISC

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Management

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Jan 9, 2024

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Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Assessment Details Qualification Code/Title BSB60720 Advanced Diploma of Program Management Assessment Type Assessment -01 (Written Questions) Time allowed Due Date Location AHIC Term / Year Unit of Competency National Code/Title BSBPMG635 Implement Program Governance Student Details Student Name Student ID Student Declaration: I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source. Signature: ____________________________ Date: _____/______/__________ Assessor Details Assessor’s Name RESULTS (Please Circle) SATISFACTORY NOT SATISFACTORY Feedback to student: Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights. Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. Signature Signature Date Date Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 1 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Instructions to the Candidates  This assessment is to be completed according to the instructions given below in this document.  Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.  If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.  Please refer to the College re-submission and re-sit policy for more information.  If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.  Please read the Tasks carefully then complete all Tasks.  To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.  This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately.  Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the Internet and word-processing system such as MS Word.  Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12 and line spacing has to be Single line.  Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.  Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Zero. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 2 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Reasonable adjustments • Students with carer responsibilities, cultural or religious obligations, English as an additional language, disability etc. can request for reasonable adjustments. • Please note, academic standards of the unit/course will not be lowered to accommodate the needs of any student, but there is a requirement to be flexible about the way in which it is delivered or assessed. • The Disability Standards for Education requires institutions to take reasonable steps to enable the student with a disability to participate in education on the same basis as a student without a disability. • Trainer/Assessor must complete the section below “Reasonable Adjustment Strategies Matrix” to ensure the explanation and correct strategy have been recorded and implemented if applicable. • Trainer/Assessor must notify the administration/compliance and quality assurance department for any reasonable adjustments made. • All evidence and supplementary documentation must be submitted with the assessment pack to the administration/compliance and quality assurance department. Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete) Category Possible Issue Reasonable Adjustment Strategy (select as applicable)  LLN  Speaking  Reading  Writing  Confidence  Verbal assessment  Presentations  Demonstration of a skill  Use of diagrams  Use of supporting documents such as wordlists  Non-English- Speaking Background  Speaking  Reading  Writing  Cultural background  Confidence  Discuss with the student and supervisor (if applicable) whether language, literacy and numeracy are likely to impact on the assessment process  Use methods that do not require a higher level of language or literacy than is required to perform the job role  Use short sentences that do not contain large amounts of information  Clarify information by rephrasing, confirm understanding  Read any printed information to the student  Use graphics, pictures and colour coding instead of, or to support, text  Offer to write down, or have someone else write, Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 3 of 14

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Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia oral responses given by the student Ensure that the time available to complete the assessment, while meeting enterprise requirements, takes account of the student’s needs  Indigenous  Knowledge and understandin g  Flexibility  Services  Inappropriate training and assessment  Culturally appropriate training Explore understanding of concepts and practical application through oral assessment Flexible delivery Using group rather than individual assessments Assessment through completion of practical tasks in the field after demonstration of skills and knowledge.  Age  Educational background  Limited study skills  Make sure font size is not too small Trainer/Assessor should refer to the student’s experience Ensure that the time available to complete the assessment takes account of the student’s needs Provision of information or course materials in accessible format. Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures Supply of specialised equipment or services, e.g. a note- taker for a student who cannot write Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue Changes to course design, e.g. substituting an assessment task Modifications to physical environment, e.g. installing lever taps, building ramps, installing a lift  Educational background  Reading  Writing  Numeracy  Limited study skills and/or learning strategies  Discuss with the Student previous learning experience Ensure learning and assessment methods meet the student’s individual need  Disability  Speaking  Identify the issues Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 4 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia  Reading  Writing  Numeracy  Limited study skills and/or learning strategies  Create a climate of support  Ensure access to support that the student has agreed to  Appropriately structure the assessment Provide information or course materials in accessible format, e.g. a textbook in braille Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures Supply of specialised equipment or services, e.g. a note- taker for a student who cannot write Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue Changes to course design, e.g. substituting an assessment task  Modifications to physical environment, e.g. installing lever taps, building ramps, installing a lift Explanation of reasonable adjustments strategy used (If required) What if you disagree on the assessment outcome? You can appeal against a decision made in regards to your assessment. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent. You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of units you are appealing the assessment of. Your trainer will outline the appeals process, which is available to the student. You can request a form to make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The AHIC will examine the appeal and you Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 5 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the appeal form. Academic Integrity: Academic Integrity is about the honest presentation of your academic work. It means acknowledging the work of others while developing your own insights, knowledge and ideas. As a student, you are required to: • Undertake studies and research responsibly and with honesty and integrity • Ensure that academic work is in no way falsified • Seek permission to use the work of others, where required • Acknowledge the work of others appropriately • Take reasonable steps to ensure other students cannot copy or misuse your work. Plagiarism: Plagiarism means to take and use another person's ideas and or manner of expressing them and to pass them off as your own by failing to give appropriate acknowledgement. This includes material sourced from the Internet, RTO staff, other students, and from published and unpublished work. Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being used, which includes:  Paraphrasing and presenting work or ideas without a reference  Copying work either in whole or in part  Presenting designs, codes or images as your own work  Using phrases and passages verbatim without quotation marks or referencing the author or web page  Reproducing lecture notes without proper acknowledgement. Collusion: Collusion means unauthorised collaboration on assessable work (written, oral or practical) with other people. This occurs when a student presents group work as their own or as the work of someone else. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 6 of 14

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Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Collusion may be with another RTO student or with individuals or student’s external to the RTO. This applies to work assessed by any educational and training body in Australia or overseas. Collusion occurs when you work without the authorisation of the teaching staff to: • Work with one or more people to prepare and produce work • Allow others to copy your work or share your answer to an assessment task • Allow someone else to write or edit your work (without rto approval) • Write or edit work for another student • Offer to complete work or seek payment for completing academic work for other students. Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and academic misconduct in group work please refer to the RTO’s policy on Academic integrity, plagiarism and collusion. Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who engage in plagiarism and collusion as outlined in RTO’s policy. Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could lead to disciplinary action. Assessment Formatting and Answer length Guidance: Your submitted document must follow the given criteria:  Font must be Times New Roman, Font size need to be 12 and line spacing has to be Single line.  Your assessment needs to be submitted as an electronic copy unless requested differently by your assessor.  The Assessment file name for electronic copy should follow : Student Id_Assessment_No ( Example AHI000014_Assessment 1 Referencing Include a reference list at the end of your work on a separate page or as footnotes. You should reference the sources you have used in your assessments in the Harvard Style. To access a web-based tool, see Harvard Style online generator http://www.harvardgenerator.com Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 7 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Assessment Task 1: Written Questions Task summary  This is an open book test.  Students need to answer all of the written questions correctly.  Answers must be word processed Required  Access to textbooks/other learning materials  Computer and Microsoft Office  Access to the internet Timing Your assessor will advise you of the due date of this assessment. Submit  Answers to all questions Assessment criteria All questions must be answered correctly in order for you to be assessed as having completed the task satisfactorily. Re-submission opportunities You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 8 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Written answer question guidance The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected. Note that the following guidance is the minimum level of response required. Analyse – when a question asks you to analyse something, you should do so in in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long. Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long. Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long. Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long. Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 9 of 14

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Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long. Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long. Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long. Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long. List – when a question asks you to list something, this means that you are asked to briefly state information in a list format. Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long. Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 10 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Assessment Task 1 Instructions Provide answers to all of the questions below: 1. Explain the concept of program control and three techniques that can be used to control programs. Program control refers to the methods and structures used within a program to determine the flow of execution, allowing the program to make decisions, loop through tasks, and respond to various conditions dynamically. Here are three fundamental techniques for program control:  Sequential Control: In sequential control, instructions are executed in a linear order, one after another, without any branching or looping. This is the default behaviour of most programming languages unless specified otherwise. It follows a top-to-bottom flow, executing each statement in the order they appear in the code.  Selection (Conditional) Control: Selection control allows programs to make decisions based on certain conditions. It involves using constructs like if , else if , else statements to determine which block of code to execute depending on the evaluation of specific conditions or expressions.  Iteration (Loop) Control: Iteration control involves the repetition of a block of code until a specific condition is met. Loops, such as for and while loops, enable the execution of a set of statements repeatedly, allowing for efficient handling of repetitive tasks. 2. Explain two key functions of an audit and/or compliance requirements for a program. Audits and compliance requirements are vital aspects of ensuring that programs, processes, and systems adhere to specific standards, regulations, or best practices. Here are two key functions:  Verification of Compliance: Audits serve as a means to verify whether a program or system complies with relevant standards, regulations, internal policies, or industry best practices. This involves assessing whether the program follows established guidelines, meets legal requirements, and adheres to specific protocols. For instance, in the context of data security, an audit might verify if a software program handles sensitive information in Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 11 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia accordance with data protection laws, ensuring encryption, access controls, and proper storage mechanisms are in place.  Identifying and Mitigating Risks: Audits play a crucial role in identifying potential risks or shortcomings within a program. They assess vulnerabilities, weaknesses, or non-compliance areas that could lead to inefficiencies, security breaches, or legal issues. Once identified, appropriate measures can be implemented to mitigate these risks. In terms of compliance requirements, programs often need to adhere to various regulations such as GDPR, HIPAA, or PCI DSS (Payment Card Industry Data Security Standard), depending on their domain. Compliance requirements outline specific rules and standards that programs must follow, ensuring data protection, privacy, security, or ethical guidelines. 3. Outline three key methods that could be used to rectify program compliance problems. Addressing program compliance problems requires a systematic approach to rectify issues while ensuring adherence to regulations or standards. Here are three key methods to rectify program compliance problems: 1. Gap Analysis and Remediation:  Identify Compliance Gaps: Conduct a thorough assessment or gap analysis to pinpoint areas where the program falls short of meeting compliance standards. This involves comparing the current state of the program against the requirements specified by relevant regulations or standards.  Develop Remediation Plan: Once compliance gaps are identified, create a comprehensive plan outlining specific steps to address and rectify these shortcomings. This plan might include process changes, system upgrades, policy adjustments, or additional training for staff to ensure adherence to compliance requirements.  Implement Corrective Actions: Execute the remediation plan systematically, addressing each identified compliance gap. This may involve updating software, revising policies and procedures, enhancing security measures, or retraining personnel. 2. Continuous Monitoring and Improvement:  Establish Monitoring Mechanisms: Implement continuous monitoring mechanisms to track the program's compliance status regularly. This could involve automated tools, audits, or regular assessments to ensure ongoing adherence to standards. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 12 of 14

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Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia  Iterative Improvement: Use the insights gained from monitoring to continuously improve the program's compliance posture. Regularly review and update processes, policies, and systems to address evolving compliance requirements or emerging threats. 3. Training and Education:  Staff Training and Awareness: Conduct comprehensive training programs to educate employees about compliance standards, regulations, and their implications for the program. Ensure that everyone involved understands their roles, responsibilities, and the importance of compliance.  Promote a Compliance Culture: Foster a culture of compliance within the organization, emphasizing the significance of adhering to regulations. Encourage open communication channels where employees can report potential compliance issues without fear of reprisal. Implementing these methods requires collaboration across various departments, clear communication, and a commitment to continuous improvement. By systematically addressing compliance gaps, monitoring, and fostering a compliance- oriented culture, programs can rectify compliance issues and maintain adherence to required standards. 4. Outline typical decision-making processes in a program context. 5. List three skills that are crucial for a program manager. 6. Explain how you would provide support to a program manager to develop the skills you identified the previous question . Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 13 of 14

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Assessment Task 1 Checklist Student’s name: Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully Comments Yes No Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Task outcome:  Satisfactory  Not satisfactory Assessor signature: Assessor name: Date: The End Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBPMG635 Implement Program Governance Version V1.0/ January 2019 Page 14 of 14

Assessment 1_BSBPMG635

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