Assessment 1_AHI00004TE

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Instructions to the Candidates  This assessment is to be completed according to the instructions given below in this document.  Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.  If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.  Please refer to the College re-submission and re-sit policy for more information.  If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.  Please read the Tasks carefully then complete all Tasks.  To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment along with a satisfactory result for another Assessment.  This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately.  Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the Internet and word-processing system such as MS Word.  Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be 12 and line spacing has to be Single line.  Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.  Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark of Zero. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 3 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia taps, building ramps, installing a lift  Educational background  Reading  Writing  Numeracy  Limited study skills and/or learning strategies  Discuss with the Student previous learning experience Ensure learning and assessment methods meet the student’s individual need  Disability  Speaking  Reading  Writing  Numeracy  Limited study skills and/or learning strategies  Identify the issues  Create a climate of support  Ensure access to support that the student has agreed to  Appropriately structure the assessment Provide information or course materials in accessible format, e.g. a textbook in braille Changes in teaching practices, e.g. wearing an FM microphone to enable a student to hear lectures Supply of specialised equipment or services, e.g. a note- taker for a student who cannot write Changes in lecture schedules and arrangements, e.g. relocating classes to an accessible venue Changes to course design, e.g. substituting an assessment task  Modifications to physical environment, e.g. installing lever taps, building ramps, installing a lift Explanation of reasonable adjustments strategy used (If required) Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 6 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Student Id_Assessment_No (Example AHI000014_Assessment 1) Referencing Include a reference list at the end of your work on a separate page or as footnotes. You should reference the sources you have used in your assessments in the Harvard Style. To access a web-based tool, see Harvard Style online generator http://www.harvardgenerator.com Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 9 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long. Evaluate – when a question asks you to evaluate something, you should do so putting forward arguments for and against something. Generally, you are expected to write a response one or two paragraphs long. Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long. Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long. Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long. List – when a question asks you to list something, this means that you are asked to briefly state information in a list format. Outline – when a question asks you to outline something, this means giving only the main points, Generally, you are expected to write a response a few sentences long. Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the main points. Generally, you are expected to write a response a few sentences long. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 12 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia  Assessment the environment to keep the check on factors that are either adding positive impact to reduce the harmful emissions or there could be negative factors responsible against the environment. The EPBC Act ensures the stop over such negative factors  The EPBC Act have the approval authority for projects that relate to the environment and biodiversity. Any such project which has impact on the national environment of Australia, it should under the preview and assessment of Government’s environment department and activities on the project should only be initiated once the flag off is received. Example- Project seeking approval that aims to setup chemical factor in the city is not likely to receive approval because location should be outside the city boundaries and waste disposal areas cannot nearby to common public places.  The core purpose is also to protect the cultural and natural places and hence, directly promote the significance of biodiversity  It also recognizes the efforts of individuals who are keen and have been working out to promote ecological balance  The project has wider scope to control the direct impact on climatic and environmental conditions that are essential to protect the biodiversity of Australia. There is scope of not to push the future generations in danger of environment and keep the national heritage of environment protected.  The scope and authority of the environment ministry is higher than state powers, it means the EPBC act is dominant over state and local body decisions that may not talk much about national environment. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 15 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia purpose to ensure these materials adhere to the defined laws and no use of such packaging materials are permitted that increase the emission of greenhouse gases. 7. Outline the purpose and scope of the Australian Ecolabel Program voluntary code of practice. Australian Ecolabel Program voluntary code of practice refers to the Australia’s approval authority process and rules that give permission only to those products and services that are aligned with the environmental laws and have minimal/nominal impact on the functionality of environment. The overall objective is not confined to mere approvals only but is also extended to promote the fisheries sustainability market and defined code to be implemented voluntarily. It also controls and offer advisory for market behaviour to inculcate the process of environment improvement. Few important points related to Australian Ecolabel Program voluntary code of practice are:  It is program to control the negative impacts of the environment  It aims to make efficient conclusions on waste management  The usage and consumption of limited resources should be limited to survival only and not as privilege  Products given preference which have highly positive environmental performance. 8. Identify one internal information source and one external information source that can be used to plan and develop a company’s sustainability policy. For each source, explain how this source can be used to develop the sustainability policy. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 18 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia VI. Have the results on the discussion paper to summarize the learnings, details, inputs, and consultation advisory so that suggestions and options could be picked from and the best applicable should be part of the business’s policy document VII. Have adoption from management and share the communication using the right channel. There could be different set of communication required for internal stakeholders like employees and external stakeholders like customers/clients VIII. Review of the feedback and inputs and evaluation if modification decisions are required or current policy can be extended to cover the new requirement. Some of the time, inputs received are advisory and doesn’t directly relate back to the objectives of the business. Such inputs can be put to trifling impact category IX. Close the process document and keep up the period review to ensure, it does not go outdated. 10. Explain the main components of a policy document. Following are the main components of the policy document and brief details are shared about each component:  Statement - It have the details on what organisation aim to achieve for its customer, employees, and stakeholders. The statement  Principles and Values - It have the provision on rules and norms on the organisation’s objective about quality in goods and services  Applicability of the policy - It have the details on the inclusion and exclusion of the policy rules and how it could clarify the consequences if rules/norms are not adhered to Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 21 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia  Strategies Defined - It have the definition about the crisis study of past situations and best practice to follow. These learnings are moulded to strategies and ensure everyone have right set of opportunities  Expectations and Outcome - It have the information on what organisation will achieve as outcome once the policy is implemented and how effectively risk of deviations from desired results could be managed.  Performance Indicator s- The accomplishment of the policy is achieved with the increased and effective participation of all the stakeholders. This is like managing day to day operational activities of the business.  Policy Review Program – It require that policy must be reviewed on defined period basis like annual or bi-annual and changes should be included/excluded on the need basis. 11. Outline policy development practices that may be used in response to resistance to the introduction of policies. Policy development practices are the one that help to get answers to the existing problems and manage future hurdles of the company business and processes. Following the best policy development practices that are aligned as response to resistance to the introduction of policies:  Identification of the problem that require addressal is the practice that is almost necessary for all the crisis management and process improvements. Once the issue is known or requirement is finalized, it is advisable to document the same.  The documentation of the current issue should be taken up with next addressal technique of comparison between the current status vs desired status Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 22 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia  Policies must be managed by authorized group of members as introduction of policies have initial resistance from different groups  Polices introduced must have the centralized access location for everyone who is impacted directly or indirectly, and hence procedural distribution practice is recommended 12. Outline why a company may choose to implement an environmental management system (EMS). List at least three reasons why a company may implement am EMS. EMS or environmental management system could result as important business tool if implemented with right resources and timings. Below are some of the top lines utilize any business will achieve by implementation of the EMS:  It helps to reduce the waste effectively as EMS program have recycling strategies that is best at waste management or sometimes minimization of wastage. A very small example is usage of coffee mugs made of paper and plastic sticks are not good for environment. Users could be encouraged to use washable mugs as substitute  With the reduction in the wastage, efficiency to utilize the resources is possible at maximum. The efficiency can be increased by saving wastage in the procurement process and reduce unnecessary delivery expenses  With the implementation of EMS, the company shares its contribution to minimize the environmental risks as EMS help to determine the risk, offer improvisations and determine the level of impacts  EMS help businesses to move from high usage of natural resources to hybrid type solutions and this is great initiative to improve sustainability. A company may choose to change all its coal bases operations to natural gas as it is environment friendly as compared to coal usage Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 23 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Important components of an EMS are as follows: I. Organisation and Agencies - It includes both the private and public market players II. Transportation and communication networks - to ensure to ensure message is passed clearly and there is control over wastage on transportation/delivery networks III. Qualified experts who are professional at their jobs and possess required skills IV. Public Information - EMS should alert on the appropriate course of action for crisis management 13. Outline at least three key components of an EMS. I. Environmental Policy : The Environmental Policy verbalizes the organization’s commitment to be environmentally responsible. The content of the environmental policy describes the organizations aspirations, evoking the degree of commitment by top management and serving as a beacon to influence the behaviour and actions of all members of the organization to high achievement for environmental protection. II. Planning: Identify environmental interactions and significant aspects; identify legal and other requirements; and develop environmental objectives, targets and the program in which to achieve them III. Implementation and Operation : Define structure and responsibility; identify and complete training needs; establish communication procedures; document the EMS through policies, plans and procedures; establish document control; establish operational control; implement emergency preparedness and response 14. Outline how a business can use environmental sustainability indicators and two examples of indicators that can be used. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 24 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Environmental sustainability indicators are important for business because they can be used to measure the performance of a company in terms of its social impacts. Business can use environmental sustainability indicators in the following ways (explained with two examples): I. Waste Yield - Waste management is important for business and environment and when business takes note of the levels of waste output, it actually contributes towards sustainability of the environment. Environment should be protected against any waste particles and business can use these indicators not only to preserve the environment but also to save cost. II. GHG (Greenhouse gas) emissions - It is power indicator specially for manufacturing business who need to ensure that greenhouse gas levels must not go beyond the defined limited. It helps to keep check on the same and hence, promote sustainability. 15. Outline how a business can use life cycle management procedures to assist with implementing sustainability practices. LCM or Lifecyle management can be used to assist the practice of sustainability because today’s business does not only measure performance by financial parameters but also by social benefit returned to the society. LCM procedures work on the concept of continuous product improvements to ensure quality enhancements and reduce social and economic burden from the environment of sustainability. Few suggestive practices to do so are as follows: - Talk innovation before profitability - Lifecyle management procedures must be aligned with critical thinking and operational excellence Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 25 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia - Product systems need to be upgraded to avoid wastage because sustainability is not only about innovation but also waste (cost) management 16. Outline at least two barriers to introducing policies and procedures, and strategies that can be used to address each of the barriers you identify. Below two are the barriers to introduce policies and procedures: I. Lack of Employee Engagement – It refers to the situation when new policies and procedures are introduced but employees resist changes and actual purpose get defeated. II. Lack of Communication- Sometimes new policies and procedures are launched without communication and this surprise usually causes chaos. Following strategies could be helpful to address the above listed barriers: I. Be involved of the employees indirectly and engage them with benefits that new policies and procedures are bringing up. Employees usually worry about new changes and management can help them to clear their doubts. II. Communication can be taken up in phases rather than just one surprise email. Management should use common platforms to inform the employees about the changes that might come on the way and how well prepared they are to manage them. Communication is the way to give confidence to employees. Example- If there are talks about merger with another company, business should address on the structure and ensure employees job security as top priority. 17. Describe the role that quality systems like ISO and Australian Standards can play in supporting corporate sustainability. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 26 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia The role that quality systems like ISO and Australian Standards can play in supporting corporate sustainability will vary depending on the specific organization and its sustainability goals. However, in general, quality systems can help organizations to develop and implement processes and practices that are designed to improve their overall sustainability performance. This may include, for example, setting standards for more efficient resource use, waste reduction, and emissions reduction. Quality systems can also help organizations to track and monitor their progress towards sustainability goals, and to identify areas where further improvements can be made. For example, an organization that is looking to reduce its energy consumption might use ISO 50001, which is a standard for energy management, to help guide its efforts. Alternatively, an organization that is interested in reducing its water consumption might use the water management standard, ISO 14001, to help it develop a plan to reduce its water use. Many companies are already certified to ISO or Australian Standards. It is also worth noting that companies that are certified to ISO or Australian Standards are often required to report on their progress towards sustainability. In conclusion, ISO and Australian Standards can provide a framework for organizations to develop and implement sustainability plans. These systems can also help organizations to measure and track their progress towards their sustainability goals. Many companies are already certified to ISO or Australian Standards. It is also worth noting that companies that are certified to ISO or Australian Standards are often required to report on their progress towards sustainability. Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 27 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Assessment Task 1 Checklist Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully Comments Yes No Question 1 Question 2 Question 3 Question 4 Question 5 Question 6 Question 7 Question 8 Question 9 Question 10 Question 11 Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 28 of 29

Australian Harbour International College RTO ID: 41338 CRICOS Provider Code: 03449J ABN: 74 603 036 102 T: 02 9268 0085 E: admissions@ahic.edu.au W: www.ahic.edu.au A: Level 4, 114-120 Castlereagh Street Sydney NSW 2000 Australia Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? Completed successfully Comments Yes No Question 12 Question 13 Question 14 Question 15 Question 16 Question 17 Task Outcome: Satisfactory  Not Satisfactory  Assessor signature Assessor name Zafar Chowdhury Date The End Australian Harbour International College, 114-120 Castlereagh Street, Sydney NSW 2000, Australia |RTO NO: 41338 | CRICOS Provider Code: 03449J BSBSUS511 Develop Workplace Policy and Procedures for Sustainability Version V2.0/ Dec 2020 Page 29 of 29