Week 8 Reflection

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School

Webster University *

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Course

5100

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Management

Date

Apr 3, 2024

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docx

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Uploaded by SargentEnergy7535

Reflection Week 8 Reflect on what you have learned this week and answer the following questions. What did you learn about yourself from the assessment(s)? What new insights were gained from the reading, lecture, or supplemental materials? From the assessment results provided, I learned that my natural inclination in resolving conflicts aligns strongly with collaborative and confrontational approaches, as represented by the Owl category. This suggests that I prefer addressing conflicts directly and working together with others to find mutually beneficial solutions. Additionally, I gained insight into my tendency towards smoothing over conflicts and accommodating the needs of others to maintain harmony, as indicated by my second-highest score in the Bear category. This highlights my willingness to mediate and promote peace, even at the expense of making concessions. Furthermore, the assessment revealed my capacity for compromise, as evidenced by my preference for the Giraffe category. This suggests that I am adaptable and willing to find middle ground when necessary to resolve conflicts. Additionally, the lower scores in the Shark category indicate that while I can be assertive when needed, I do not typically rely on forceful or competitive tactics in conflict resolution. Lastly, the lowest score in the Turtle category indicates that I tend to avoid conflicts rather than confront them directly, although this avoidance is not my primary approach. Overall, the assessment provided valuable insights into my preferred conflict resolution styles, highlighting strengths such as collaboration, mediation, and adaptability, while also identifying areas for potential growth, such as addressing conflicts more directly and assertively when needed. These insights will enable me to better understand my approach to conflicts and guide me in developing more effective strategies for resolving them in various contexts. How can the new information help you grow personally or professionally? The insights gained from the assessment offer significant potential for personal and professional growth. By understanding my preferred conflict resolution styles, I can develop a deeper sense of self-awareness regarding how I approach conflicts and interact with others in challenging situations. Armed with this awareness, I can actively work on honing and refining my conflict resolution skills, focusing particularly on areas where I may need improvement. Leveraging my strengths in collaboration and mediation, I can foster open communication and constructive dialogue, leading to more productive resolutions. Additionally, recognizing my tendencies towards smoothing conflicts and accommodating others' needs allows me to build stronger relationships and rapport in both personal and professional contexts. Ultimately, these insights provide a foundation for enhancing my leadership capabilities, contributing to a more inclusive and supportive environment, and positively influencing outcomes in various aspects of my life. How can the new information help improve your performance? The new information gleaned from the assessment offers a clear roadmap for enhancing my performance, both personally and professionally, in conflict resolution scenarios. With a better understanding of my preferred conflict resolution styles, I can tailor my approach to better suit the situation at hand. For instance, I can capitalize on my strengths in collaboration and mediation when

faced with complex conflicts requiring consensus-building and negotiation. Additionally, I can work on bolstering areas where I may be less proficient, such as addressing conflicts more assertively when necessary or becoming more adept at recognizing and managing interpersonal dynamics. This targeted approach to skill development can lead to more effective conflict resolution outcomes and contribute to improved performance overall. Moreover, by leveraging my newfound self-awareness, I can navigate conflicts with greater confidence, maintain composure under pressure, and foster stronger relationships with colleagues, clients, and stakeholders. Ultimately, the insights gained from the assessment serve as a valuable tool for continuous improvement, enabling me to refine my conflict resolution abilities and excel in a variety of professional and personal contexts. How can the new information help you create value for the company? The newfound insights from the assessment can be instrumental in creating value for the company in several ways. First and foremost, by understanding my preferred conflict resolution styles, I can contribute to a more harmonious and productive work environment. By leveraging my strengths in collaboration and mediation, I can facilitate open communication and constructive problem-solving among team members, leading to faster resolution of conflicts and smoother workflow. Moreover, my ability to adapt my conflict resolution approach to different situations and individuals can help minimize disruptions and enhance team cohesion. For instance, I can employ a collaborative approach when fostering teamwork and innovation, while also demonstrating assertiveness when dealing with high- stakes conflicts or challenging personalities. Furthermore, by fostering positive relationships and trust among colleagues, I can strengthen teamwork, boost morale, and improve employee retention rates. A supportive and inclusive work environment, facilitated by effective conflict resolution strategies, can also attract top talent and enhance the company's reputation as an employer of choice. Additionally, my enhanced self-awareness and leadership capabilities in conflict resolution can trickle down to other areas of the business, fostering a culture of transparency, accountability, and continuous improvement. By promoting constructive dialogue and respectful resolution of conflicts, I can contribute to a more resilient and adaptive organization capable of overcoming challenges and seizing opportunities in today's dynamic business landscape. Overall, by leveraging the insights gained from the assessment to improve conflict resolution practices within the company, I can play a pivotal role in driving value creation, fostering innovation, and promoting long-term success. Write a SMART goal (personal or professional), based on the learning, that will enable you to build capacity. SMART Goal: After this course, my focus is on enhancing my conflict resolution skills to foster a more collaborative and harmonious work environment. This entails improving my ability to address conflicts directly and assertively while also promoting collaboration and understanding among team members. To achieve this, I will dedicate time each week to engaging in activities such as reading relevant literature, attending workshops, and practicing conflict resolution techniques in simulated scenarios. I will track my progress by documenting instances of conflict resolution in the workplace and soliciting feedback from colleagues and supervisors. By completing at least three conflict resolution workshops and actively applying the techniques learned in real-world situations within the next three months, I aim to develop a more effective approach to resolving conflicts and contribute to a more positive and productive workplace atmosphere. Regular check-ins with my supervisor will provide opportunities to discuss my progress,

address any challenges, and identify areas for further improvement. This SMART goal aligns with my professional development aspirations and underscores my commitment to personal growth and enhancing my contributions to the organization.

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Week 8 Reflection

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