MANA 3318 Group project (1)

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Feb 20, 2024

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1 MANA3318, Dr. Ariane Froidevaux, Spring 2022 MANA3318 MANAGING ORGANIZATIONAL BEHAVIOR Dr. Ariane Froidevaux Team project instructions 1. Objective To facilitate your learning of the major concepts of the course, your team will conduct a semi- structured interview with a manager to better understand his or her view of the current challenges faced by his or her organization and to apply the concepts from the course to your participant’s everyday life experience in the workplace. Your main task will be to identify and analyze the key challenges these managers and their organizations face with the OB concepts and theories we discussed in class. Collaborating online using Canvas As the instructor for this course, I will randomly form teams in Canvas. Each team will have its own space in Canvas, which includes their own version of Canvas Conferences, Collaborations (Google docs), a discussion board, announcement space, and file sharing. Students access their teams from a Team area on the blue global navigation menu (please visit https://community.canvaslms.com/t5/Student-Guide/How-do-I-view-my-Canvas-groups-as-a- student/ta-p/281 ). To contact the other members, go to your group homespace by clicking on your group. Then you can click announcements and +Announcement to create a new announcement. What you write there will be sent to all the members of your group through each students' notification settings. There, each student can share for instance their phone number if they wish to and start using Groupme, Teams, or the Canvas group space to interact (see also https://community.canvaslms.com/t5/Student-Guide/How-do-I-send-a-message-to-a-user-in-a-group- in-the-Inbox-as-a/ta-p/306 ). As team collaboration is such an important part of our experience together in class, I will expect each team to cooperate productively and amicably. If team dynamic issues arise on the team, please resolve them before they adversely affect the grade of any or all on the team. Teams will answer the questions provided by the instructor for the project as a team, not individually. Make sure you answer these questions with complete sentences and enough details, to be able to benefit from a more detailed feedback. You will only need one member to submit your answers that you will have prepared as a team . All members will see their team assignment status as “submitted” once done by one member, and all will have access to my feedback. Please refer to detailed instructions on how to submit as a team if necessary: https://community.canvaslms.com/t5/Student-Guide/How-do-I-submit-an-assignment-on-behalf-of-a- group/ta-p/294 2. In-progress submissions To facilitate regular progress in a semester-long project, you will receive my feedback on several intermediate and key steps of your team project.
2 MANA3318, Dr. Ariane Froidevaux, Spring 2022 1. Choice of the manager and the organization: In this first phase of the project, your team is tasked with researching a manager to interview in an interesting organization. You must decide within your team member which manager from specific organization (only one!) you have access to using your networks (e.g., employer, friends, family) and would like to use for this team project. This decision may be based on your existing knowledge of the current challenges faced by the organization that may be relevant to study from an OB perspective, as well as practical aspects such as the accessibility of a manager/employer from this organization. 2. Preparation of the semi-structured interview : a. Contact your potential interviewee as quickly as possible to schedule a 45-60 minute interview either face to face or by Skype. Ensure confidentiality and provide information about the interview (send the information and consent document see Annex A below - in your email). Once the interviewee has agreed to participate to the interview, ask him or her to sign this document and to bring it/scan it to you before the interview. Depending on what makes you feel the most comfortable, you can either ask the participant to complete the demographic questions document see Annex B below - and send it back to you before the interview (to better prepare for the interview) OR choose to ask these questions yourself at the beginning of the interview (as a "warm up"). i. Very important: The interview should be conducted by one or two team member(s) who do NOT know the interviewee beforehand, to facilitate the neutrality and professionalism required by this type of interview! b. Prepare the semi-structured interview by carefully reading the interview tips and recommendations I have prepared for you see Annex C below - and familiarizing yourself with the interview protocol see Annex D below - to be asked to the interviewee. The general rule of semi-structured interviews is to let interviewees tell you what issues are important. Do not provide a set of concepts for them! Use the examples of prompts from the guideline to help the interviewee develop his or her answers. 3. During and just after the interview: Record the interview to transcribe it entirely in a word document that will serve as a basis for your analysis (see example transcription in Annex E below). 4. Data analysis: Using the qualitative research method of a thematic analysis ( Braun and Clarke, 2006 summary in Annex F), your team will then proceed through the six phases of the data analysis until the creation of your final thematic map. I strongly recommend you do not divide team members’ responsibilities so that only one person would be in charge of the analysis. It is recommended that the initial map be done individually by at least two-three members of the team who will then discuss and reach consensus on a final initial map. Then, the additional members can serve as external auditors providing their feedback, for all team members to define together the thematic map. This process ensures a better trustworthiness of the results. We will use some time during class 6 on Groups and Teams (Tu 10/12) to work on your team project. To make the most of this class, make sure that the two-three members of the team mainly in charge of the data analysis have already completed their individual part of Braun and Clarke’s phases 1 -3. 5. Link results from the thematic map with main OB concepts. Based on your thematic analysis (i.e., results), your main task will be to discuss at least 5 concepts/issues from class that match the best with the themes and sub-themes of your thematic map. The aim is for you to apply these concepts to the concrete issues faced by your selected organization. Team Project Phase In-progress submissions Date Points earned
3 MANA3318, Dr. Ariane Froidevaux, Spring 2022 Phase 0: Plan your teamwork for the semester: Submit a plan in which you indicate the tasks and responsibilities of EACH group member for the semester + the dates you have planned to meet to work on your group project over the semester . 2/6, 11:59pm Phase 1: Choice of the manager and organization: Submit the names, job titles, organizations, and LinkedIn profiles URL if available of THREE possible participants you plan to reach out to (It is ok to include more but not necessary) 2/13, 11:59pm 0 Phase 2: Prepare your interview. See the single file with the consent only for you to send it to your participant more easily. You can choose whether you prefer asking the interviewee to fill in the socio demographic questions at this stage (this could help you being better prepared for what to expect during your interview), or you can decide to ask them when you start the interview (it could serve as a nice icebreaker). In both cases you will submit the answers as part of your written report. Submit the consent form signed by your interviewee and confirmation email of meeting . 2/27, 11:59pm 0 Phase 3: Conduct the interview for 45-60 minutes and transcribe it (should be at least 7 pages!) . You need to record it to then transcribe it. A tip is to use voice memos on your computer and phone simultaneously to always have a backup in case something went wrong. Also, you may use Teams and rely on the auto-captioning function as a start; however, you will still need to edit it significantly because there will be lots of mistakes in it. If the interviewee did not want their organization's name to be mentioned, look it up in your transcript and replace it at each occurrence by "((organization's name))". No need to upload the video or recording, the Word transcription is enough. Make sure you follow the example of formatting in the Annex.To add the lines automatically in Word, follow this procedure ( https://support.microsoft.com/en-us/office/add- or-remove-line-numbers-b67cd35e-422c-42eb-adc9- 256ca9802e22 ) Submit the transcription of your interview . 3/27, 11:59pm 0 Phase 4: Analyze your interview transcript: The two-three members of the team mainly in charge of the data analysis submit their individual part of Braun and Clarke’s phases 1 -3 of data analysis in a same document. 4/10, 11:59pm 0
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4 MANA3318, Dr. Ariane Froidevaux, Spring 2022 It is important that you carefully read the Annex F that contained several pages of detailed instructions and an example of how to conduct the thematic analysis, and explains what is the difference between the two maps. On p. 18, you'll see examples of final and initial thematic maps; try to reach the same number of themes as in these examples (plus or minus 2). In the Annex F they have figures 2 (initial thematic map - 5 main "circle" themes), 3 (developed thematic map - 3 main themes), and 4 (final thematic map - 2 main themes). For your report & oral presentation, I only ask you to report your equivalents of Figures 2 and 4 - no need to report Figure 3, even if I recommend you create such a Figure to help you move from one map to the other. The map should NOT include specific OB concepts (you will only discuss them in your discussion, while the maps are part of the results). Submit your initial thematic map. Phase 5: Move from your initial map to your final thematic map. The map should NOT include specific OB concepts (you will only discuss them in your discussion, while the maps are part of the results). Submit your final thematic map. 4/17, 11:59pm 0 Phases 6+7: Submit written report & PPT presentation & on Canvas 4/27, 11:59pm 120 Watch and evaluate Oral presentations 4/28-5/3 0 Phases 8+9: Submit in-team peer evaluation online survey + evaluation assignment of three other team projects on Canvas on Canvas 5/4, 11:59pm 40 3. Final deliverables Project grading will be broken down into three parts: content (written paper; 85 points), style (mostly oral presentation; 35 points), and peer-evaluation (30 points), for a total of 150 points. Please note that the members of the same team may not necessarily receive the same grades. This would be due to the peer-rating component of your grade, which will be based on the results of an evaluation of your team participation by your fellow team members. 3.1/ Written report (85 points; 5 points for each criterion) Your team will be graded on how informative and detailed the report is. Make sure team member names are on the document! Please write your 5-page report in Word, using Times New Roman 12, 1.15 space line and structure it according to the following sections and requirements please use titles and subtitles in your text . No need for a cover page or table of content or running head. Please also refer to the example of final report from a prior semester for an HR course (not an OB course so yours will obviously not be about the same main HR vs. OB topics) on the results and discussion parts, see also my footnote comments along that document on Canvas.
5 MANA3318, Dr. Ariane Froidevaux, Spring 2022 Introduction - 1/2 page: Set the context with information about the organization: Name, sector, recent history, key characteristics, and location. The text should also emphasize why this organization was chosen (i.e., why is it interesting), and your team’s relationship with the interviewee (i.e., who among you knew them and how is it family network, professional network, is it your own manager?). Please include any relevant aspect from our classes on organizational culture (Nov. 9 & 11). Make sure you explain why it is interesting to study this specific organization. Method : o 1/2 page: Description of your interview participant (function, occupation, job tenure, age, gender, educational background, prior work and what led them to where they are now). More details should be provided in the text than in the presentation, for instance, especially on the position of the person within the organization, what is the relationship between the person and team members, and if relevant, how the interviewee is perceived by the team member (e.g., personality, leadership style). Participant’s answers to the demographic questions need to be provided in Appendix. o 1/2 page: Brief description of how the team went through the six steps of the thematic analysis (for instance: How did you do concretely perform the theme coding (e.g., did you circle parts of the transcripts; did you start with the small subthemes then the bigger themes, did you brainstorm?; how many members did what step and how did they collaborate together (e.g., first doing individually then comparing, or doing everything together from the start); how did the thematic map evolve from initial to final, eventual obstacles - how did you chose which themes to put together, which to remove?). Results : 1 page of text (not including illustrations): As in Braun and Clarke’s paper, please provide two figures representing the initial and the final thematic map directly in the text (The maps do not count in the page limit). Describe and explain your results from the final thematic map, and include examples of quotes from the interview highlights of the participants’ responses to the questions that you have coded as themes and sub-themes. Tips: You should NOT be developing any OB concept at that stage, only describe what the participant said. Always introduce quotes with “…”, then indicate for instance “ (lines 17-19)." Explain your results by describing each of your key themes - with sub themes - from your final thematic map. The best way to structure the paragraphs to help explain the results is to have one paragraph per theme/subtheme, and add quotes from your interview. Discussion : 2 pages: Here link your main themes from your interview (as they appear in the final thematic map) with at least 5 major OB concepts and theories. Please discuss your themes and sub-themes, putting a stronger emphasis on the subthemes that can be related to an OB concept or theory. When you encounter an OB concept or theory, please 1) mention the theory’s name and the name of the chapter/page), then briefly explain its meaning (provide its definition); 2) describe how this concept is concretely relevant in the specific situation described by your participant. For instance, an OB concept would be "communication", or "inspirational leadership", and an OB theory could be "Maslow's theory of need", "traits theories of leadership". Make sure you use concepts or theories as specifically as possible. When you cite the textbook, please use the citation "(Chapter 4, Nelson & Quick, 2018, p. X)*. You may rely on the following questions from Braun and Clarke to develop pt. 2: o ‘What does this theme/OB concept mean / What are the implications of this theme/OB concept in the current context? (i.e., How does this OB concept (e.g., trait theories of leadership) relate to the concrete everyday experience that the interviewee meets at work?) o ‘What conditions are likely to have given rise to it?’ o ‘Why does the interviewee talk about this thing in this particular way (as opposed to other ways)?’ o and ‘What is the overall story the different themes reveal about the topic?’. Conclusion : 1/2 page: Based on your discussion, provide here directions for future research questions you might like to pursue with other members of the organization if you were to conduct
6 MANA3318, Dr. Ariane Froidevaux, Spring 2022 additional interviews, directions for practice (e.g., provide 2-3 strategic suggestions for the organization and 2-3 for managers based on the successful strategies of your interviewee), and critical feedback on your work (e.g., what would you do differently if you were to do it again, what is the main thing you learned in the process of this team work). Include as Appendix : The signed consent form by your participant + their answer to the socio- demographic questions + Transcribed interview. Canvas submission : One student will submit your team project report in a .doc or .docx document, using the name: “TeamNUMBER_NameStudent1 NameStudent2 NameStudent3_Written report”. It is ok to have a little bit more than 5 pages, but not "unreasonably too much". Hence the maximum allowed extra-text is half a page more. Beyond this, points will be deducted. Make sure you follow ALL the below criteria to receive the maximum number of points! Individual scores on this assignment will be the same for all team members. Each student will receive a score (from 1 to 5) on each 17 dimensions, so that a maximum score of 85 points can be obtained. 1 = non satisfactory 2 = satisfactory 3 = good 4 = very good 5 = excellent Specific criteria Introduction 1. Quality of provided information about the organization 2. Clarity of statement about the interest for studying the organization. 3. The relationship between the team and the organization is explained. Methods 4. Quality of provided information about the interviewee. 5. Quality of the description of the six steps of the thematic analysis and of the explanations about how the team concretely applied them to their project. 6. Fully transcribed interview is provided in Appendix. Results
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7 MANA3318, Dr. Ariane Froidevaux, Spring 2022 7. Overall quality of the description of the results. 8. Relevance of example quotes (verbatims). 9. Initial thematic map is provided in the text. 10. Final thematic map is provided in the text. Discussion 11. Adequate mobilization of course content: Relevance of OB concepts applied to results. 12. Understanding of theoretical concepts. 13. Quality of the analysis of the concrete issues faced by the organization with OB concepts and theories. Conclusion 14. Quality of future research directions. 15. Quality of practical implications for managers. 16. Quality of team self-critical feedback. General criteria 17. Overall quality of writing (clear, concise, spelling and grammar). 3.2/ Powerpoint oral presentation (35 pts; 5 points for each criteria) All team members will receive the same points. These 30 points will be graded solely based on the 12-minute recorded Powerpoint presentation assignment. Your oral presentation should be structured as follows: Slide 0: Title and team members names: Please introduce everyone’s name in introduction so that everyone knows who is who.
8 MANA3318, Dr. Ariane Froidevaux, Spring 2022 Slide 1: Information about the organization (name, sector, recent history, key characteristics, such as organizational values and/or structure) Slide 2: Description of your interview participant (function, occupation, job tenure, age, gender) Slide 3: Verbatim highlights of the participants’ responses to the questions Slide 4: Themes that emerged from the interview (supported using those verbatim highlights) represented by the thematic map (see paper by Braun & Clarke on Canvas). Slide 5: Discussion linking the themes of the thematic map to main OB concepts and theories. You may use more slides if you wish to, but make sure you do not go over/below the 12 minutes. Once you have prepared your slides, divide your presentation topics and associated slides among students . Please note that ALL team members should present a part of the slides orally. A no-presentation from one team member will result in a 5 points penalty from the total team project points for the concerned student (not the entire team) unless a documented excuse can be provided. If a member does not present, it is important that the group makes up for their presentation so that the final presentation reaches the 12 minutes and talks about all aspects of the project as in the instructions (slides 0-5). You have two options for the recording. Please ONE of them: OPTION 1) Recording not at the same time - by each student individually: If each student has recorded their personal video of the presentation on the slides, the easiest is to submit a PPT file with all the recordings. Each student, individually at home, will present their slides directly on PPT. Please wear business-casual attire, as if in a real business presentation. Concretely, they will record themselves starting on their specific slide (e.g., “recruitment”) by going under “slide show”, then “record slide show”, then “record from the current slide”. Once the recording window is open, students will select under “settings” (right corner), “Camera”, and select there their webcam device. On the slide, a small video will appear on a corner in addition to voice recording. Students can then move from one slide to another and the video will continue. For details on this procedure, please see https://support.microsoft.com/en-us/office/record-a- slide-show-with-narration-and-slide-timings-0b9502c6-5f6c-40ae-b1e7- e47d8741161c?ui=en-us&rs=en-us&ad=us Once each member has their recording ready, teams will then have to merge all the slides with the individual videos into a final PPT that includes all the recordings for the entire team (i.e., total presentation). Please make sure you indicate in the comment section of the PPT the name of the student who is speaking in each slide. Submit a PPT file with all the recordings. If you encounter any technical issue when submitting your file, please contact OIT directly for help. OPTION 2) Recording at the same time, together: Alternatively, you can record a Teams meeting of your presentation, and submit a video file in addition to your PPT slides to me (in your 7a. Team video-recorded oral presentation submission) but only the recording to your classmates (in your 7b). Groups may use Teams to record themselves presenting their Microsoft PowerPoint slides. In their specific group channel, they will have to set up a meeting (whenever they’d like) where one member will share his or her screen with the PPT presentation, and each member will present orally their part of the slides with their webcam on. Groups will record their presentation meeting and then share the link of their recording + their slide in PPT (no
9 MANA3318, Dr. Ariane Froidevaux, Spring 2022 recording on it) to the appropriate Canvas assignment. Only one group member should submit the recording link + PPT on behalf of the efforts of the entire group. For more details, see https://support.microsoft.com/en-us/office/record-a-meeting-in-teams-34dfbe7f-b07d- 4a27-b4c6-de62f1348c24 Tips: Use the above rubric to prepare your presentation to get a maximum of points. For instance, you will note that your slides should NOT be too exhaustive (typically, do NOT copy-paste all text from the Word document assignment in a slide) because this makes presentation quite hard to follow for the audience. Rather, you should provide a summary of your word document (plan 1-2 slides per question) in a way that is friendly to look at and that will allow you to present your work in 12 minutes only. In terms of time management, I suggest teams plan how long should each question/topic last and split it among students. Each student may thus be responsible to rehearse their part and make sure they talk for the right amount of time. 1 = non satisfactory 2 = satisfactory 3 = good 4 = very good 5 = excellent 1. Was everyone’s speech clear, smooth, and professional? 2. Did you make good use of graphics to reduce your reliance on text? 3. Did you follow the above guidelines (slides 0-5)? 4. Did you present with enthusiasm that gets your audience interested in the content? 5. Did your slides look professional in terms of backgrounds, fonts, colors, style, etc.? Did you design a presentation and slide look that demonstrated some individual self-expression (as opposed to using common sorts of templates and looks)? 6. Was your timing good (right at 12 minutes, not too long or too short)?* Less than 8 minutes or more than 16 minutes 9 or 15 minutes 10 or 14 minutes 11 or 13 minutes 12 minutes 7. Did you go “beyond the call of duty” in any way with respect to your style by doing something creative or different that sets your presentation apart in your audience’s memory? *Please note that grading of time management will NOT be done by just adding up the times of all the recordings. Rather, a "real presentation setting" will be used, meaning that time will be recorded during the entire presentation slide after slide as if we were in the classroom (thus including time
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10 MANA3318, Dr. Ariane Froidevaux, Spring 2022 taken to pass from one slide to another, and to briefly look at title slides that may have no recording on it). Canvas submission : Please note that there are TWO Canvas submissions for this assignment this is because Canvas does not allow submissions of discussions with a common grading for each team members. Hence you must submit your PPT file twice in these two canvas assignments: 7a. Team video-recorded oral presentation : Only your team can access this submission; this is where I will grade your work as shown by the rubric above. 7b. Team video-recorded oral presentation : This is a discussion available to all students/teams to see. You will post your presentation here so that your classmates can access and wat ch your presentation for the assignment “ Peer evaluation of three other team projects ”. 3.3/ Peer evaluation of your team members (within-team; 30 points; 5 points for each criterion) Team members will not receive the same points. For this peer rating assignment, individuals’ evaluations of their team members will be anonymous and confidential. I will provide you with the average you got from all your peers to each of the criterion. At the end of the course, you will assess each team member (excluding yourself) via an online survey (link to be open at the end of the semester) on the following criteria. You will find the link for the online survey in the 8 Team assignment. Then you need to fill out the names of each of your teammates, and evaluate each of them on the 6 questions that will be asked from you in that online survey: 1. Contribution (provides input and results) 2. Dependability (executes tasks on a timely basis) 3. Cooperation (works well as team member; fosters team spirit) 4. Quality of Work (submits complete and accurate work products) 5. Initiative (seeks and accepts tasks and generates ideas) 6. Communication (expresses concepts well; transmits ideas readily) Please note that every student needs to submit the evaluation of their peers. A no-submission of the peer evaluations will result in a 5 points penalty from the total team project points for the concerned student (not the entire team). 3.4/ Peer evaluation of three other team projects (between-teams; 10 points) Team members will not receive the same points. Each student will provide their feedback on three presentations from other teams in an individual assignment. Do not post your feedback on the discussion board directly. Please submit it in your assignment 9 - peer evaluation on Canvas. Once the team project due date has passed, go to the discussion board and choose 3 of your peers' team projects. Watch the 3 videos, and for each of them, write down your feedback. Always specify the name of the team project you are reviewing. Later, each team will receive a document with all the anonymous feedback from your classmates who watched their presentation. A completed peer review consists of writing 2 positive aspects of the presentation and 1 concrete suggestion for improvement for each of the 3 peers' team projects. Such feedback must be as specific as possible. For instance, “it was great” is not a specific feedback. Rather, you should summarize what the
11 MANA3318, Dr. Ariane Froidevaux, Spring 2022 presenter was saying at that time/what happened exactly and mention the exact slide (or several). For each of the 3 teams (3 pts per team evaluated, hence 9 points in total, plus an overall 10 th quality point), you will have to provide: A first specific positive aspect + 1 concrete reason why it was great (1 pt) A second specific positive aspect + 1 concrete reason why it was great (1 pt) A specific aspect that could be improved + 1 concrete suggestion on what to do to improve it (1 pt).
12 MANA3318, Dr. Ariane Froidevaux, Spring 2022 ANNEX A Participant information and Consent form (to be signed) Responsible Faculty : Dr. Ariane Froidevaux, Ph.D., Assistant Professor of Management, Department of Management, College of Business, University of Texas at Arlington, 701 S W St, Arlington, TX 76010 (https://mentis.uta.edu/explore/profile/ariane-froidevaux - https://arianefroidevaux.wordpress.com/). Contact: ariane.froidevaux@uta.edu Name(s) of student(s) conducting the interview : _______________________________________ What the study is about : The purpose of the interview is to help students of the course MANA3318 Managing Organizational Behavior to internalize the major concepts of the course by applying them to concrete experiences in the workplace. De-identified transcripts of the interviews will be transcribed. Results will be presented by students in an oral presentation and in a written report. Quotes or paraphrases will be used in the presentation and report. This research is done with a learning purpose and no professional consultancy will be provided. Oral presentations will be accessed only students enrolled in the course and the responsible Faculty, and written reports only by members of that team and the responsible Faculty. What we will ask you to do : After having answered general questions online about yourself, your employment situation, and your organization, you will take part in a one-hour recorded interview, either face-to-face or by Skype, conducted by one or two undergraduate students. The questions cover various topics, such as demographics, your employment, organization’s current challenges. Risks and discomforts : Some of the questions may be considered personal, and thinking about them may cause some discomfort. You don’t have to answer any questions you don’t want to, if perceived as an intrusion on your privacy; however, there are no known harmful effects of participating in such an interview. Benefits : There may be no direct benefit to individuals for their participation. Interviews can provide the opportunity to reflect on the current challenges you are facing at work. Payment for participation : There is no payment for taking part in this interview. Privacy/Confidentiality : The information collected during the interview will not be connected with your name at any time, and so your responses will be anonymous. You can decide if you are willing to share the name of your organization with students enrolled in the course, or if you prefer, it can be made anonymous (in that latter case, it would appear as “ORGANIZATION NAME” in the written transcription, and we will use a general descriptio n of the organization such as “an Italian restaurant with around 20 employees”) . The interview recording will be destroyed at the end of the semester (Fall 2021) and only the anonymous written transcription will remain. Taking part is voluntary : Your involvement in this research is completely voluntary. You may refuse to participate before the study begins, discontinue at any time, or skip any questions/procedures that you don’t want to answer, with no penalty, and no impact on your relationship with the u niversity or other organization or persons who may be involved with the research. I HAVE READ THIS INFORMATION AND I AGREE TO PARTICIPATE IN THIS STUDENT PROJECT. Initials: Signature:
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13 MANA3318, Dr. Ariane Froidevaux, Spring 2022 ANNEX B Socio-demographic questions for the participant (to be completed) Please answer the following questions. All of your responses will be kept confidential. Thank you! About you: 1. What is your age in years? _________________ 2. Gender a. Male b. Female c. Other/does not wish to answer 3. Which one of these groups best describes you? a. Asian b. African American/Black c. Caucasian/White d. Latino/Hispanic e. Native American/American Indian/Alaska Native f. Native Hawaiian/Pacific Islander g. Multiracial About your work: 4. What is your job title? _________________ 5. How long have you been working in your current organization? ________ year(s) and _______ month(s) 6. How many hours per week do you work? _________________ 7. Do you hold a managerial position? _________________ 8. If #7 y es, do you lead … a team? … a department? 9. If #7 yes, how many employees are you managing? _________________ About your organization: 10. How many employees are working in your organization? _________________ 11. Is your organization based or active in the U.S.? Yes/No 12. If #11 yes, in how many U.S. states is your organization implanted? _________________ 13. In how many countries is your organization implanted? _________________ 14. What year was your organization founded? ____ 15. What industry does your organization belong to? 1 Agriculture, Forestry, Fishing and Hunting 2 Mining, Quarrying, and Oil and Gas Extraction 3 Utilities 4 Construction 5 Manufacturing 6 Wholesale Trade 7 Retail Trade 8 Transportation and Warehousing 9 Information 10 Finance and Insurance 11 Real Estate and Rental and Leasing 12 Professional, Scientific, and Technical Services 13 Management of Companies and Enterprises
14 MANA3318, Dr. Ariane Froidevaux, Spring 2022 14 Administrative and Support and Waste Management and Remediation Services 15 Educational Services 16 Health Care and Social Assistance 17 Arts, Entertainment, and Recreation 18 Accommodation and Food Services 19 Other Services (except Public Administration) 20 Public Administration Do you agree to share the name of your organization with the students enrolled in the class? If yes, the name would appear in students’ oral presentation and written report. □ Yes, the name of my organization is: _______________ □ No ANNEX C Preparing for your interview (to be read carefully) How to be ready for your interview? A few practical tips: Be flexible enough to not stick completely to the guideline (you can ask questions that are not in the prompts) but be careful not to change the general interview structure so that results can be compared among teams. You don’t need to – and shouldn’t – aim to ask all the prompts. Some prompts, or even some topics, will not be relevant for the experience of a specific person (e.g., participant has not been involved in a lot of team work). It is also ok if a person has more to say regarding one of the topics than the other, as there is no rule that a participant should spend one third of the interview time on each three topics. When describing specific situations and example, you can either focus your prompts on the “average way/what usually happens” or the most recent experiences. Past experiences are useful to set the context but should not be at the core, especially if they are unrelated to the current situation (e.g., telling “old stories” is not the purpose of the in terview). Be flexible enough to be open-minded about what the participant has to say (and build your prompts spontaneously), but be firm and gentle enough to bring him or her back on the guideline topics if the story becomes too detailed/too long. This is a balance, and an art! You may want to/ be more comfortable by clarifying the context at the beginning of your interview. If so, you can say: “ So how this interview works is to let YOU tell ME what issues are important. Please feel free to develop your answers and I’ll let you know if something is unclear or if I have a specific question ”. Print out your interview protocol and check when you have addressed a question/topic with your interviewee. To remain as neutral as possible, use these general prompts to help your participant detail his or her thoughts: Be encouraging: That’s very interesting! Ask for clarification: What do you mean by … ? Ask for details: Could you please tell me more?/ What happened exactly in this situation? Ask for concrete examples/situations: Would you have a concrete example of … ? Have you or one of your colleague recently encountered that situation?
15 MANA3318, Dr. Ariane Froidevaux, Spring 2022 ANNEX D Interview Protocol (to be reviewed carefully several times and printed out) First general question: Could you please tell me more about the main challenges you, your team or department, and your organization as a whole, currently face? Specific topics to be covered: 1. Organizational challenges : According to you, what are the main 2-3 challenges your organization is facing right now? ((Possible prompts: How would you describe the current global context that your organization is facing externally ? (e.g., regarding competitors, the global job market, organizational strategy) How would you describe the current global context that your organization is facing internally ? (e.g., restructuration, employee satisfaction or health, diversity, anniversary, succession) 2. Personal challenges : What are the 2-3 most important issues that you recently had to face personally at work? ((Possible prompts: How would you describe your work in this organization? How do you feel in this organization? Could you please tell me about a specific situation/event that made you question/more aware your vision of your work in this organization? Did something unusual happen recently, that you had to face with either success or difficulty? 3. Team / department challenges : According to you, what are the main 2-3 challenges your department is facing right now? ((Possible prompts: How would you describe your department? What are its strengths and what is harder to deal with? Do you usually work in a team? If so, how is to work in such teams? What would be the main challenges you have recently faced/you usually face in this regard? How would you describe your team/department compared to other teams/departments in your organizations?
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16 MANA3318, Dr. Ariane Froidevaux, Spring 2022 ANNEX E Example of interview transcription (please note that it was from an HR course!)
17 MANA3318, Dr. Ariane Froidevaux, Spring 2022 ANNEX F Qualitative research method: How to conduct a thematic analysis 1 ? 1 This is an excerpt from the following source: Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3 (2), 77-101. https://doi.org/10.1191/1478088706qp063oa
18 MANA3318, Dr. Ariane Froidevaux, Spring 2022
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19 MANA3318, Dr. Ariane Froidevaux, Spring 2022
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25 MANA3318, Dr. Ariane Froidevaux, Spring 2022 Last but not least, make sure you follow UTA’s academic integrity policies ! You should NEVER copy-paste a sentence from a paper and make it appear as if it was yours! This is plagiarism ! Make sure you use “…” (p. …) whenever you copy -paste a key sentence from the text, and paraphrase (= summarize what the authors say using your own words) as much as possible! To learn more about how to avoid plagiarism, check out this video: https://library.uta.edu/plagiarism/
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