BSBSTR502 - edited

Assessment Task 3 Facilitate continuous improvement BSBSTR502

Student Declaration To be filled out and submitted with assessment responses ◻ I declare that this task and any attached document related to the task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s) ◻ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process explained to me ◻ I have correctly referenced all resources and reference texts throughout these assessment tasks. ◻ I have read and understood the assessment requirements for this unit ◻ I understand the rights to re-assessment ◻ I understand the right to appeal the decisions made in the assessment Unit Title Unit Code Student name Student ID number Student signature Date Task Number ------OFFICE USE ONLY----- BSBSTR502 - Facilitate continuous improvement V3 2021 Page 2 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Marking Sheet Completed successfully Did the student satisfactorily: Comments Y N DNS  Meeting minutes in Task 3.1A  Active participation in the meeting with the team (refer to Marking Sheet) The student conducted the meeting with the team in week 5:  Facilitated discussion on the progress reports about the implementation of the CI initiatives  Encouraged team members to reflect on the reports and problem-solve  Encourage team members to participate in determining areas for further improvement and make decisions  Used communication techniques effectively  Lead by example  Collaborated effectively with the team Feedback in comments. ☐ ☐ ☐ When collaborating with the group, the student has actively participated in group work with a substantial contribution that can be assessed individually for all the requirements of this task. ☐ ☐ ☐ Task Outcome: Satisfactory ☐Not Yet Satisfactory ☐ Student Name: Assessor Name : Assessor Signature: Date: BSBSTR502 - Facilitate continuous improvement V3 2021 Page 4 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Table of Content Task 3 – Manage opportunities for further improvement ................................. 6 Task 3.1 Manage opportunities for further improvement .......................................................... 8 References .............................................................................................................................................................. 11 BSBSTR502 - Facilitate continuous improvement V3 2021 Page 5 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task summary and instructions o Address reports on progress of the implementation of the CI initiatives Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such. What do I need to do to complete this task satisfactorily?  submit the completed assessment tasks, according to instructions,  complete the tasks with sufficient detail and present them in a professional manner,  use your own words and reference sources appropriately,  meet the word count where required,  use the scenario provided,  use the templates provided where required,  for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria,  if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance. Specifications You must deliver/participate in:  Meeting with the team in week 5 You must submit to GOALS  Meeting minutes  Updated CI Register  Email to Project Sponsor Resources and equipment • Computer with Internet access • Access to Microsoft Office suites or similar software • Learning material • Scenario for assessment as provided • Appendices as provided • Relevant policies and procedures as provided • Templates as provided Re-submission opportunities You will be provided feedback on your performance by the Assessor. The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment BSBSTR502 - Facilitate continuous improvement V3 2021 Page 7 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Task summary and instructions attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Complete the following activities: Task 3.1 Manage opportunities for further improvement The project team has now implemented CI initiatives planned for in Task 2 to improve sustainable work practices. Consider the following data and information: 1 Overall satisfaction with the implementation:  50% Totally satisfied  50% Somewhat satisfied 2 You have received the following feedback:  The Project Sponsor wants all reports printed out; this is against the paperless initiative  It would be a good idea to provide project team members with Ipads to facilitate paperless work  Some team members still use disposable coffee cups when buying take away coffees  All team members bring food from home using reusable containers  Food is often left in the fridge for days, and it is always the same team member who has to empty the food containers and wash them  When the order for LED lights bulbs was placed, it was denied by the CFO. He thinks that they are expensive.  The advice to put computers in hibernation mode if taking a break or go to a meeting was successful; however, sometimes team members still forget.  It would be a good idea to introduce the use of brown bins to recycle food waste.  The CI register is not regularly updated. BSBSTR502 - Facilitate continuous improvement V3 2021 Page 8 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

switched to more efficient light bulbs or activated hibernate mode on their computers. Conversely, certain ideas have gained traction, such as encouraging employees to bring lunch from home and implementing dedicated trash bins for organic waste. Improvement of CI planning and operations Additional education is needed within this realm. For instance, it would prove beneficial if an individual could consistently recall the importance of avoiding disposable containers and appropriately sorting waste during disposal. Advancements are being achieved in this sphere, as a subset of employees has proactively embraced this practice by bringing their lunches from home. There are also those who consistently bear in mind the significance of placing computers in hibernation mode to conserve energy. Opportunities for further improvement (2-3 opportunities, 50- 100 words) Individuals have a proclivity for opting for bins specifically designated for organic waste disposal. The adoption of electronic tablets could prove to be an exceptionally advantageous concept, as it would substantially reduce paper consumption. With the CEO's proper persuasion, it can be demonstrated that LED lights are not only more cost-effective but also consume significantly less energy. Action Items (10-12) • Provide instances of electronic tablets and present alternative options across different price ranges. • Cite LED lights as examples. • To acquire a receptacle for organic waste disposal, contact the entity responsible for waste management. • Procure extra disposable coffee cups and place them visibly accessible to all. • Persuade the CEO to transition to generating reports digitally. • Ensure that individuals leaving the classroom either power off their devices or place them in hibernation mode before departing. B. CI register Update the CI register adding the opportunities for further improvements. Date Suggested Improveme nt CI Categor y Actions Timelin e Responsibili ty Complete d Y/N 05/08/202 3 Search for other vendor for electric tablets with better price benefits. Audit feedback Consider various quotation s from different vendor and choose the best from 30 days IT manager No BSBSTR502 - Facilitate continuous improvement V3 2021 Page 10 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Date Suggested Improveme nt CI Categor y Actions Timelin e Responsibili ty Complete d Y/N them. 05/08/202 3 Look for vendors for LED bulbs Staff feedback Try will sample of 10 and order the best from them. 14 days IT manager No 05/08/202 3 Contract with the company of waste and dispose collection for ordering the bins for organic waste disposing. Feedbac k from staff Contract and negociat e for the price. 14 days IT manager No 05/08/202 3 Purchase the disposable coffee cup and make them available for everyone Feedbac k from the audit Purchase disposabl e coffee cups. 5 days IT manager Yes 05/08/202 3 Install electronic report generation process Feedbac k from the staff Consult with the CEO 30 days General manager No 05/08/202 3 Make in mandatory to turn off the computers when not in use Feedbac k from the staff Impose fines 14 days IT manager Yes C. Email to Project Sponsor Write an email (Template 2) to the Project Sponsor addressing the following:  Summarise the outcome of the meeting with the project team (Ref: a review of feedback)  Suggest opportunities for further improvements (as discussed with the team) BSBSTR502 - Facilitate continuous improvement V3 2021 Page 11 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au

Please include your references below: (Please refer to this referencing guide if needed or speak to your trainer for any specific referencing requirements for this assessment) http://www.julianadvisorygroup.com/Materials/Julian%20%20How%20PMO%20leaders %20facilitate%20cross-project%20learning.pdf https://www.emerald.com/insight/content/doi/10.1108/JMTM-04-2016-0047/full/html BSBSTR502 - Facilitate continuous improvement V3 2021 Page 13 RTO Provider: 91153 - CRICOS Code: 02672K greenwichcollege. edu.au