Title:
Sales Representative position at Woolworths Limited
Venue:
Woolworths Conference Room
Date:
30/08/2023
Time:
9:00Am
Good Morning, everyone. Thank you for joining me today. I'm excited to learn more about your
qualifications and experiences for the Sales Representative position at Woolworths Limited. Let's begin!
Emily Johnson. Could you please start by telling me a little about yourself and your relevant experience?
Candidate 1:
Hello. I'm Emily Johnson, and I've been working in retail for about 2 years now. My
experience includes roles in customer service and sales.
Bernardo:
Great, Emily Johnson. Can you share an example of a time when you provided exceptional
customer service? How did your actions align with Woolworths' commitment to customer satisfaction?
Candidate 2:
Certainly. In my previous role, a customer had a concern about a product. I actively
listened, empathized, and offered a solution that exceeded their expectations. This resonates with
Woolworths' focus on creating positive shopping experiences.
Bernardo:
Well done. Collaboration is key at Woolworths. Could you describe a scenario where you
collaborated effectively with a team to achieve a shared sales goal?
Candidate 2:
Certainly. During a special promotion, our team coordinated efforts to create an eye-
catching display that attracted customers' attention. This boosted our sales and demonstrated the value
of teamwork.
Bernardo:
That's impressive. Woolworths values product knowledge. How would you approach
promoting a new product to a customer who seems unsure?
Candidate 3:
I'd engage them in a conversation to understand their needs. If it's a food item, I'd highlight
its unique qualities, such as being locally sourced. By tailoring the pitch, I can help them make an
informed choice.
Bernardo:
Excellent approach. Now, let's move to the sales skills assessment. Convince me to purchase a
premium coffee blend, emphasizing its qualities.
Candidate 3:
Absolutely. This premium coffee blend offers a rich, bold flavor profile sourced from the
finest coffee beans. Its unique blend ensures a smooth taste with vibrant aroma, giving you a café-like
experience at home.
Bernardo:
Impressive pitch. Finally, is there any additional information you'd like to share that makes you
a strong fit for the Sales Representative role at Woolworths?
