Conflict Assignment Week Ten

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Kenyatta University *

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MANAGERIAL

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Management

Date

Nov 24, 2024

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docx

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4

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1 Assignment Week Ten Assignment Week Ten University of the Cumberland's Potharaju Sree 5 th November 2023
2 Assignment Week Ten Response Managers and team leaders have the critical responsibility of mediating conflicts between employees. Because interpersonal tensions that aren't addressed can harm team dynamics, morale, and output. Several measures aimed at calming tensions and fostering a positive atmosphere in the workplace are what I would do to get to the bottom of this issue ( Coleman et al., 2014). Before doing anything else, I would have private, one-on-one conversations with all the subordinates who had a hand in the issue. My top priority would be to do this. They can feel safe and comfortable enough to express their innermost thoughts, emotions, and worries by talking to one another. By seriously considering their points of view and actively listening to them, I will be able to obtain a more profound knowledge of the causes that led to the disagreement and the sentiments at play (Griffin & Phillips, 2023). Afterward, I would mediate a structured, in-person meeting to facilitate open and honest communication between the two subordinates. As a mediator, I would facilitate this conversation by allowing each participant ample time to express their thoughts and feelings without interruption. The key themes of this conversation will be the resolution of the conflict, the identification of areas in which the parties can agree, and the clearing up of any misunderstandings. To restore a positive working relationship, I would push the discourse toward establishing common ground regarding goals and beliefs ( Griffin et al., 2023). I must maintain an unbiased attitude for the entirety of the conflict resolution process, demonstrating no preference for any party. My job as their manager is to get them to agree on something that will be good for the team as a whole. Disagreements are inevitable in the work, but learning to resolve them constructively is critical. I hope the two of you can see how crucial your connection is to the team's success and work together to find a solution to the conflict ( Spaho, 2013).
3 Assignment Week Ten After the first meeting to fix the problem, I would check in with each subordinate separately to see how far along they were in healing their professional ties. I would follow up to ensure the ground rules decided upon in the meeting are being followed and that the strategies we discussed are being implemented ( Rahim, 2023). The only way to maintain track of progress and quickly resolve any new disagreements is to keep the lines of communication open and honest frequently. If we keep talking, I can help both of them acclimate to a more positive, team-oriented work environment ( Robbins & Judge, 2022). In conclusion, a multifaceted strategy built on open lines of communication, conflict resolution abilities, and promoting a harmonious work environment is necessary for managing relationship conflicts among subordinates. A prompt and systematic approach to fixing the problem will lessen its influence on team morale, cooperation, and output. My priority as a manager would be facilitating an environment where my reports can work together to identify problems, develop solutions that satisfy everyone, and build a cohesive unit that achieves its goals ( Lewicki et al., 2020).
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4 Assignment Week Ten Reference Coleman, P. T., Deutsch, M., & Marcus, E. C. (Eds.). (2014). The handbook of conflict resolution: Theory and practice . John Wiley & Sons. Griffin, R. W., & Phillips, J. (2023). Organizational behavior: Managing people and organizations. CENGAGE learning. Griffin, R. W., Phillips, J. M., & Gully, S. M. (2020). Organizational behavior: Managing people and organizations . CENGAGE learning. Lewicki, R. J., Barry, B., & Saunders, D. M. (2020). Negotiation . McGraw-Hill. Rahim, M. A. (2023). Managing conflict in organizations . Taylor & Francis. Robbins, S. P., & Judge, T. (2012). Essentials of organizational behavior. Spaho, K. (2013). Organizational communication and conflict management. Management- Journal of Contemporary Management Issues , 18 (1), 103-118.