chapter 11 weekly 11

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Management

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Nov 24, 2024

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Chapter 11 weekly lesson 1. Detail each step you will take as you develop a new performance evaluation system. To create a new performance evaluation system, my initial steps would involve crafting a checklist scale for assessing employees. This scale aims to eliminate any potential bias that may be introduced by a manager. It is essential to avoid managerial bias, ensuring that an employee's performance evaluation is based solely on their work rather than their relationship with the employer. Additionally, employers should establish clear expectations, communicating the criteria on which employees will be evaluated. Monthly one-on-one meetings should be conducted to assess employees' progress, providing them with constructive feedback for self-improvement. At the end of the year, a comprehensive one-on-one meeting should be held to evaluate the employee's overall performance, offering substantive feedback to support their learning and growth. 2. Identify specifics such as source, type of rating system, and criteria plans for each job category. Discuss budget for each performance evaluation. Address how you will obtain management buy-in for the new process. Customer service - for customer service I would use a graphic rating system, this way employees would specifically know what they are accomplishing and where they need to improve. The budget would be $0, because it will be inexpensive.

Delivery manager – I would use a discrete scale, so employees know exactly where they need to improve and where they are doing well. The budget would be $0, because it will be inexpensive. Warehouse manager – I would also use a discrete scale for a warehouse manager as well because it will let the employee know where they need to improve and where they are doing well. The budget will be $0 again, because this is an inexpensive way to evaluate. marketing and technology manager – I would use a continuous scale and a discrete scale to measure the performance of a marketing and technology manager. The budget will be $0, because only time is required to make this evaluation correctly. delivery drivers – I would use a discrete scale measure, because then employees will know exactly where they need to improve. Warehouse workers – I would use a mixed standard scale mainly because these employees will be working closely with other employees and they will be evaluated based on their over all performance and they will know where they are working well and where they need to improve. The budget is $0 because this will be an inexpensive way to evaluate someone. Tech support – I would use a mixed standard scale because these employees will be working with others very closely, so having some qualities over others will be important here. The budget will be $0 because it is an inexpensive way to evaluate.

Marketing and website design – I would use a discrete scale because then the employee

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