Q16

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School

Mercury College Of Arts And Science *

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MISC

Subject

Management

Date

Nov 24, 2024

Type

docx

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Uploaded by CommodoreCloverMosquito29

Q16. How can you use observation for details about visitor feedback? - Body language: How visitors behaved and seemed in response to what we did or delivered - Visitors will exchange stories about their experiences, according on what they claim. Exactly what did you hear? - How frequently did people perform a particular action? Regular use suggests that something is good, while infrequent use could suggest a problem. - Hesitancy : Was there hesitancy before using a service or product? When you asked people for their opinions, how long did it take them to respond? - How long did individuals have to wait to receive particular services? Result ☐Satisfactory ☐Not Satisfactory Feedback Q17. Why is it a good idea to continuously evaluate visitor feedback? Any position in customer service has as its goal meeting customer needs and provide superior service. Visitor feedback can be used to improve how you do business.

Result ☐Satisfactory ☐Not Satisfactory Feedback Q18. In what ways have visitor evaluations previously been used in your industry?  Asking customers for their opinions on current goods, services, and promotions as well as suggestions on how to better meet their needs and expectations will help you better plan for the future by allowing you to base your decisions on their needs.

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Q16

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