OL 125 Module One Scenario

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School

Southern New Hampshire University *

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Course

125

Subject

Communications

Date

Apr 3, 2024

Type

docx

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1

Uploaded by GrandMandrill4215

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In the scenario, Jane arrived at work, observed the polarization of emotional responses within the employees, and realized it was a result of a new work policy. The first thing she needs to do is have a conversation with Larry, who initiated this new policy (Rakowski). As an INFJ, my goal is to provide a positive impact and find practical solutions to problems (INFJ Communication Skills). I would begin the conversation with Larry as a fact finding mission. I would greet him and begin discussing that I saw the new bonus plan. I would then ask what influenced his decision to format the bonus plan in this fashion. I would acknowledge Larry’s point of view and establish an understanding that the ultimate goal is to increase sales. Once we’ve established the foundation, I would then relay how I’ve interpreted the staff’s reactions and the drawbacks to this new policy. I would then suggest having a brainstorming session to determine how we can more positively encourage all staff. I would attempt to have Larry still maintain as much ownership as possible so he did not feel threatened or stifled in his position. Citations. INFJ Communication Skills. (n.d.). Retrieved March 3, 2019, from http://www.humanmetrics.com/personality/infj-communication-style Rakowski, H. OL 125 Module One Scenario [Class video]. (n.d.). Manchester, NH: Southern New Hampshire University, OL 125.
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