WK 5 Team Critical Thinking Presentation final draft (1)
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WK-5 Team Critical Thinking Presentation
Terrance Meekins
Lezette Balboa
Eureka Morris
Brett Morgan
Britney White
COM/600
December 21, 2020
Dr. Beaman
University of Phoenix
You are the manager and are having a team meeting. Two people on the team get in a dispute about how to complete the project.
Introduction
Explain the issues in the scenario
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Interaction- Situation- Problem
Interaction is at team meeting with employees on team project with marketing versus advertising
The situation with the team members at the meeting is they are not in agreement
The problem is the team members will not move on
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by Unknown Author is licensed under CC BY-SA-NC
Inferences
Environment
Observe
Actively Listen
Critically Think
Boundaries
Critical Question
s
How does this affect environment?
How does it affect the team?
How does it affect work progress?
How can we come to agreement?
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Critical Answers
Conflict amongst team members creates a toxic environment that is neither creative nor productive
.
Evaluate alternative viewpoints to find resolution.
Nothing will get done properly until my team members set aside their differences.
Find a common ground, freely speak in a professional manner, set boundaries, set aside our pride and be humble.
Create the Right Environment for Team Collaboration
In order to achieve the desired outcome, each team member needs to be clear on the goal and required task
Be open to all opinions and deal with conflict fairly
Collaboration is easier when everyone knows what they must do and current progress of the project
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Conflict
Resolution
Conflict
Resolution
Educational consultant and author of "I Think Therefore: Critical Thinking for Beginners," Donal O'Reardon points out on Mediate.com that critical thinking includes the examination of one's reasoning process. Understanding why you hold your point of view can help you to solve conflicts because seeking to understand only one point of view -- the other person's -- can be limiting when you are engaged in conflict resolution. O'Reardon suggests changing "how we think about, interpret and make sense of the world around us" when necessary to build a better and more peaceful life.(Chorn,2020)
Educational consultant and author of "I Think Therefore: Critical Thinking for Beginners," Donal O'Reardon points out on Mediate.com that critical thinking includes the examination of one's reasoning process. Understanding why you hold your point of view can help you to solve conflicts because seeking to understand only one point of view -- the other person's -- can be limiting when you are engaged in conflict resolution. O'Reardon suggests changing "how we think about, interpret and make sense of the world around us" when necessary to build a better and more peaceful life.(Chorn,2020)
Five Major Conflict Management Styles Competing Style
Those who compete are assertive and uncooperative and willing to pursue one’s own concerns at another person’s expense..”
Collaborating Style: A combination of being assertive and cooperative, those who collaborate attempt to work with others to identify a solution that fully satisfies everyone’s concerns. Avoiding Style
Those who avoid conflict tend to be unassertive and uncooperative while diplomatically sidestepping an issue or simply withdrawing from a threatening situation. Accommodating Style The opposite of competing, there is an element of self-sacrifice when accommodating to satisfy the other person. While it may seem generous, it could take advantage of the weak and cause resentment. Compromising Style
This style aims to find an expedient, mutually acceptable solution that partially satisfies both parties in the conflict while maintaining some assertiveness and cooperativeness.
Using Inference According to Linda Elder and Richard Paul, "Inferences are conclusions you come to. It's what the mind does in figuring something out. You make inferences every day. (Jane is my friend, so I infer I can trust her.) Realize that every time you make an inference, you might make a different, more logical one" (The Aspiring Thinker's Guide to Critical Thinking, 2009, p. 24).
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Integrating and Evaluating “Integrating is characterized by both high concern for self and for others. This involves openness, exchange of information, and examination of differences to reach an effective solution acceptable to both parties. It is associated with problem solving, which may lead to creative solutions. This style has been found to be useful in utilizing the skills and information of different individuals to generate solutions and may be appropriate for dealing with strategic issues relating to objectives, policies and long-range planning “(Afzalur, Garrett, & Buntzman, 1992). “Critical thinking includes the ability to integrate and evaluate information. People who are skilled at integrating information are able to look at a conflict and see the similarities between it and previous conflicts -- related or unrelated. The person can then resolve the conflict using resolutions that have worked in the past for himself or for other people. When an individual can evaluate information effectively, he can judge whether or not arguments are being presented clearly as well as whether he is being manipulated or lied to, notes O'Reardon.”
Reference
Coughlan, D. (2018, April). Critical Thinking and Conflict Resolution. Linkedin.com/pulse/critical-thinking-conflict-resolution-damien- coughlan
•
American Marketing Association. (n.a. n.d.) Marketing vs. Advertising. Retrieved from https://www.ama.org/pages/marketing-vs-advertising/
•
Wang, S. (2017). An exploration into research on critical thinking and its cultivation. Theory and Practice in Language Studies, (12), 1266-1280.
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Wile, E (2020).What Is the Relationship Between Critical Thinking & Conflict Resolution? Retrieved from:
https://smallbusiness.chron.com/relationship-between-critical-thinking-conflict-resolution-13843.html
•
Elder, L. and Paul, R. (2009). The Aspiring Thinker's Guide to Critical Thinking. Retrieved from https://library.louisville.edu/ekstrom/criticalthinking/inferences
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Thomas, K. and Kilmann, R. (n.a.nd.) An Overview of the Thomas-Kilmann Conflict Mode Instrument (TKI), Kilmann Diagnostics
, Retrieved from
www.kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki
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Agrusa, W., Spears, D., Agrusa, J., & Tanner, J. (2006). An analysis of employee’s perceptions of management styles. Consortium Journal of Hospitality & Tourism, 11(1), 83-94.
Retrieved from https://core.ac.uk/download/pdf/46956063.pdf
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O’Rearden, D. (n.a.n.d
). I Think Therefore: Critical Thinking for Beginners. Retrieved from https://smallbusiness.chron.com/relationship-between-critical-thinking-conflict-resolution-13843.html
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Picincu, A. (2017, May 17). What Are The Causes Of Stress In An Organization?
Bizfluent. https://bizfluent.com/facts-5612348-causes-stress-organization-.html