L105 Leading Organizations in Change Quiz
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School
United States Military Academy *
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Course
L100
Subject
Communications
Date
Feb 20, 2024
Type
Pages
3
Uploaded by AgentKnowledgeOstrich12
Status Completed Attempt Score 100 out of 100 points Time Elapsed 15 minutes Instructions This is an achievement-type test ending the lesson. After taking this test you may still review any section. Read each question and the answers carefully and select the best answer or answers. You may change your answer as many times as needed before continuing. When partial credit is awarded in a multiple-answer question, you will receive feedback for any incorrect answers. Click the Save Answer button to advance to the next question. This Test allows multiple attempts; currently, you may take this test up to three (3) times. The highest score will be recorded. This Test can be saved and resumed later. The Back arrow will not be available in this test. All submitted answers are final! Results Displayed Submitted Answers, Feedback •
Question 1
10 out of 10 points Which stage in the Kotter model includes using every effective communication channel possible to broadcast the vision? Selected Answer: C.
Communicating the change vision Response Feedback: Correct. •
Question 2
10 out of 10 points The first step in creating successful change is ___________ by demonstrating the benefits and necessity of change to overcome complacency. Selected Answer: C.
establishing a sense of urgency Response Feedback: Correct •
Question 3
10 out of 10 points
Which stage in the Kotter model includes the emergence of new projects and additional people to help with the changes? Selected Answer: B.
Consolidating gains and producing more changes Response Feedback: Correct. •
Question 4 10 out of 10 points Which stage in the Kotter model includes motivating people to take action and helps to coordinate the actions of different people? Selected Answer: B.
Developing a vision and strategy Response Feedback: Correct. •
Question 5 10 out of 10 points According to the reading, Leading Organizational Change: A Leader's Role, which of the following is a reason change fails? Selected Answer: A.
Underestimating the power of vision Response Feedback: Correct. •
Question 6 10 out of 10 points According to the lesson, what is the biggest risk associated with short-term wins? Selected Answer: C.
Once people sense success, they often think the change effort is complete Response Feedback: Correct. •
Question 7 10 out of 10 points According to the case study, what was the key interest of Police Commissioner Bratton? Selected Answer: A.
Improve public confidence in the NYPD Response Feedback: Correct. •
Question 8 10 out of 10 points According to the lesson, which of the following is used to overcome the resistance of the status quo?
Selected Answer: A.
Dissatisfaction Response Feedback: Correct. •
Question 9
10 out of 10 points According to Kotter, empowerment may require which of the following?
Selected Answer: B.
Engaging in open and honest dialogue to deal with troublesome supervisors Response Feedback: Correct. •
Question 10
10 out of 10 points
Which stage in the Kotter model includes providing needed education and training that can break old
habits and build new ones?
Selected Answer: A.
Empowering broad-based action Response Feedback: Correct.
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