Reflection andDiscussion Forum Week 9

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Trine University *

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MISC

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Communications

Date

Nov 24, 2024

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docx

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4

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Chapter 9 discusses Communication. Communication is the process of exchanging thoughts, ideas, and information between individuals or groups. It involves the use of verbal or nonverbal cues to convey a message effectively (No, 2021). Communication is an essential aspect of human interaction, and it plays a crucial role in building and maintaining relationships. Effective communication involves not only expressing oneself clearly but also actively listening to others and understanding their perspectives (Reincke et al., 2020). It is a two-way process, where both the sender and receiver are equally responsible for ensuring that the message is understood correctly. There are several forms of communication, including verbal, nonverbal, written, and visual. Verbal communication involves the use of words and language, while nonverbal communication includes body language, gestures, and facial expressions. Written communication includes written texts, while visual communication involves conveying information through images, charts, or graphs. In today's digital age, technology has greatly expanded the ways in which we can communicate with others. Social media, emails, video calls, and instant messaging have made communication faster and more convenient. However, it is crucial to remember that effective communication is not just about the medium used but also about the message being conveyed accurately and interpreted correctly. Effective communication is vital in all aspects of life, whether in personal relationships or in the workplace. It helps to avoid misunderstandings, resolves conflicts, and promotes understanding and empathy. Therefore, it is essential to continuously work on improving our communication skills to foster better connections and stronger relationships.
Graduate-level response What would be your reaction if your supervisor used an aggressive rather than assertive communication style in trying to motivate you to be more productive? Why? My initial reaction to my supervisor using an aggressive communication style to motivate me to be more productive would be one of shock and discomfort. I would feel taken aback and possibly even intimidated by their aggressive tone and approach. As an employee, I would expect my supervisor to use assertive communication to communicate their expectations and motivate me to perform better. Assertive communication is firm and direct, but also respectful and non-threatening. It allows for open dialogue and creates a positive and collaborative work environment. On the other hand, aggressive communication is confrontational and can be seen as bullying or controlling. It often involves using harsh and forceful language and can be intimidating and demotivating. In a professional setting, aggressive communication can cause resentment and damage the supervisor-employee relationship (Grimwood, 2022). If my supervisor chose to use an aggressive communication style to motivate me, I would feel disrespected and undervalued. I would also question their leadership abilities and their understanding of effective communication in a professional setting. Furthermore, aggressive communication can also lead to a breakdown in communication and cooperation. Instead of feeling motivated and willing to improve my productivity, I may become defensive and resistant, which would hinder my ability to perform at my best.
In addition, aggressive communication can negatively impact the overall work environment. It can create a culture of fear and anxiety, which can have a detrimental effect on employee morale and well-being. It can also foster a toxic work environment where employees are pitted against each other in a constant competition to meet unrealistic expectations. In conclusion, my reaction to my supervisor using an aggressive communication style to motivate me would be one of disappointment and concern. I would not only feel demotivated to improve my productivity but also question the effectiveness of my supervisor's leadership style. It is crucial for supervisors to use assertive communication to foster a positive and productive work environment and motivate their employees effectively.
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References Grimwood, K. (2022). Workplace Mistreatment: A Qualitative Study of the Antecedents of Supervisor-Employee Relationship Challenges (Master's thesis, Faculty of Commerce). No, P. (2021). Effective Communication as a Tool for Achieving Organizational Goals and Objectives. Journal of Economics, Finance And Management Studies , 265 . Reincke, C. M., Bredenoord, A. L., & van Mil, M. H. (2020). From deficit to dialogue in science communication: the dialogue communication model requires additional roles from scientists. EMBO reports , 21 (9), e51278.