OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
7th Edition
ISBN: 9780077835439
Author: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
Publisher: McGraw-Hill Education
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Chapter CS, Problem 7.5CQ
Summary Introduction
Case summary:
Company M is one of the most respected name in the world. At the initial stages of twenty-first century, the leaders of the organization used a unique quality model to drove a system-wide transformation.
Unique quality model includes combining lean, six sigma, continuous improvement, Baldrige criteria, and the total productive maintenance system of Company T. Knowledge of the employees, willingness, and preparedness are the root for the successful transformation. Company M trained its workforce in quality tools. Their quality improvement resulted in safer healthcare.
To determine: The purpose served by quality academy at Company M.
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Chapter CS Solutions
OPERATIONS MANAGEMENT IN THE SUPPLY CHAIN: DECISIONS & CASES (Mcgraw-hill Series Operations and Decision Sciences)
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